Charles & Keith, South City Mall, Kolkata
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Charles & Keith

4.9 (1)South City Mall, Kolkata
Shoe storeHandbags shopSunglasses store
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A brand established in 1996 with the foresight of providing fashionable footwear that was tailored to the sizes of Asian women. Transforming the latest trends into accessible fashion, their product offerings have diversified to include bags, accessories and costume jewellery that inspire with experimental designs. The brand is the fashion destination for stylish urbanites and is synonymous with curated collections of relevant designs. They have grown to more than 500 stores in Asia Pacific, Europe and the Middle East, while also garnering a strong presence online at www.charleskeith.com

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For

WomenKids

Products

bagsshoesaccessorieseyewearcostume jewelry+3

Amenities & Services

Bridal CollectionParking

Brands

AldoAldo AccessoriesBeverly Hills Polo ClubCall It SpringGuessInglotNine WestNew BalanceLa Senza

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Address

S-230, Second Floor, South City Mall, 375, Prince Anwar Shah Rd, South City Complex, Jadavpur, Kolkata, West Bengal 700068, South City Mall, Kolkata

See all 35 Charles in Kolkata›
HoursOpen · 10:00 AM – 10:00 PM
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Types Of Products

Service Options

Service Options(8)

Personal shoppingSize fit assistanceEasy returns exchangesGift cardsStyling eventsVirtual shopping
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Terms & conditions
Validity
• Valid for all days the store is open. Points to remember
• This is a Major Brands ( Aldo, Aldo Accessories, Beverly Hills Polo Club, Call It Spring, Charles & Keith, Guess, Inglot, Nine West, New Balance, La Senza ) Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted at listed outlets (For outlet list, please visit www.gyftr.com/ck ).
• The person who has the Major Brands GV / GC Code is deemed to be the beneficiary.
• Do inform the cashier that you plan to use the GV / GC for making payments before billing.
• Only the listed Major Brands outlets at its sole discretion accept the GV / GC. Major Brands may add or remove an outlet without giving any prior notice.
• More than one GV / GC can be used in one bill.
• This is a ONE time use GV / GC.
• No Credit note / Refund for the unused amount of the GV / GC will be given.
• Major Brands GV / GC CANNOT be revalidated once expired.
• Major Brands GV / GC can be used during sale.
• Major Brands GV / GC cannot be redeemed on specific block out dates. Major Brands may add or delete any date on its sole discretion.
• Any dispute related to the Insta Gift Voucher (GV) / Insta Gift Card (GC) should be referred to the issuing company and the decision of the issuing company shall be final.
• Major Brands makes full efforts to accept Insta Gift Voucher (GV) / Gift Card (GC), but on account of any technical / administrative reasons an outlet may refuse to accept the same.
• If an Insta Gift Voucher (GV) / Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours.
• Please contact Shop manager for any acceptance issue and if issue is still not resolved, you can write in to bit.ly/2CsY6BX or call 18001033314 for immediate help.
• Gift card cannot be transferred for value or re-sold or redeemed for the cash.
• magicpin or their affiliates are not responsible if a Gift card is lost, stolen, destroyed or used without permission. Refund
• Vouchers are non refundable.

Charles & Keith Reviews

4.9

10 ratings

Rated 4.8 across online reviews

22 Reviews

What reviewers say

Based on 9 reviews from magicpin and online sources
Mixed service, good products

The Charles & Keith store at South City Mall receives mixed reviews. Positive experiences highlight a helpful sales associate named Archie Bhaktar and a good collection of bags and shoes. However, multiple customers report rude and unprofessional behavior from the store manager, Mr. Obaidur Shaikh, who was dismissive and unhelpful over the phone. Other issues include lack of footwear sizes, refusal to allow photos, and poor after-sales service.

Most praised
  • Helpful sales staff×2

    A sales associate named Archie provided excellent product presentation and guidance.

  • Good product collection×2

    The store offers an appealing selection of bags and shoes.

Worth knowing
  • Rude store manager×4

    The manager, Mr. Shaikh, was repeatedly rude and dismissive to customers.

  • Poor phone service×2

    Calls went unanswered or were met with unhelpful responses.

  • Inadequate footwear stock×2

    Limited sizes available and customers were not allowed to photograph products.

  • Unprofessional staff behavior×2

    Staff displayed rude and indifferent attitudes toward customers.

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Charles & Keith
Open · 10:00 AM – 10:00 PM