Shivom Hotel

Terms and conditions

Validity
● Valid for all days the store is open. Prior reservation recommended.
Points to remember
● In light of the government advisory, dining services may be affected, Please contact the restaurant before visiting.
● Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
● Incidental redemption will not be refunded.
● Not valid for takeaway and home delivery order.
● Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
● In case of dispute or non-availability of seating, the Manager is authorized to take the final call.
● Not valid on public holidays, special occasions and festival days (Please check while making reservation).
● Voucher amount is inclusive of all taxes and service charges.
Refund
● Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.