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Nidheesh Paul
10 Nov 2024
I had the worst delivery experience today. Here is the sequence of events. -I paid and order via magic pin. - I get a call from a random no (which is not the drivers no) that payment was not processed at the restaurant and that I'll have to pay once again. - I reach out to magic pin and they say that payment was successfully processed. - So then I block that random no - Driver reaches in 45 mins and then asks for OTP. I share. Then he reveals he is the person who called earlier. And that he paid at the restaurant. And he would only let me take the food if I pay him the same amt. - I tried reaching customer support. But they kept saying that I shared the otp. So according to them it was a successful delivery. - I tried for 20 mins, trying to chat with customer support. But no avail. - I was hungry so I paid the driver again and took my food - I may have been scammed by the driver. Or maybe the driver was right. But I have paid twice for my food. - I don't think I'll use this app again. Since this is the 2nd issue and I am loosing more money using this app than saving. I will stick to Zomato and Swiggy.
RAVI SINGH
2 Followers
28 Jul 2024
I didn’t like the quality of bread and the quantity of the paneer was less
Khushi Singhania
21 Followers
31 Dec 2023
The taste is very bland and the fries is not spicy at all and the burger is also very plain.
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