Customers praise the treats overall, noting enjoyable items like the crunchy choco ice cream, though a few recent orders mention inconsistent freshness and missing components.
I am writing to bring to your attention an issue I recently faced with my order from Cream Stone. Unfortunately, one of the items I ordered was missing, and the ice cream I received did not meet the expected taste or quality standards.
As a regular customer, I truly enjoy Cream Stone’s offerings, but this experience was disappointing. I kindly request you to look into this matter and ensure that such issues are avoided in the future. I would also appreciate a resolution regarding the missing item.
Thank you for your understanding and prompt attention to this matter.
The packaging was torn due to the dry ice, causing it to fall to the ground and also got chocolate ice-cream low quality like it I got ice stones in the icecream