Alfiya
12 days ago
Order RatingInstead of paneer they gave mattar vegetable and there is no Achar picked
The Big M is a neighbourhood dining destination situated in Azad Nagar, Andheri West, Mumbai. It is known for Fast Food, etc. Customers may benefit from current offers.
Why Visit
Tasty but inconsistent service
The Big M in Azad Nagar is appreciated for its tasty burgers, milkshakes, and affordable pricing, with many customers praising the food quality, packaging, and product range. However, frequent issues such as long delivery delays, missing or wrong items, and occasional quality problems like soggy or chewy food detract from the overall experience. While some customers express strong loyalty and recommend the place, others report dissatisfaction due to poor packaging and customer service regarding complaints.
What customers love
Tasty burgers and milkshakesGood packaging and product rangeAffordable pricing
Walk in offer
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Chapathi
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₹17
₹20
Dal Kichdi
A comforting blend of rice and lentils slow-cooked wit
₹119
₹216
Cold Coffee
A chilled and creamy coffee beverage blended with milk
₹136
₹160
Royal Falooda
A rich and refreshing dessert drink layered with faloo
₹153
₹180
Veg Thali
(mix baji,paneer masala,dal,2chapathi,salad,pickle,RIC
₹179
₹210
Photos
Address
Shop No 1 Mittal Industrial Marol, Sai Baba Mandir, Mittal Dormitory, Mumbai, Azad Nagar, Mumbai
HoursOpen · 9:00 AM – 1:00 AM
Phone+918879831010
Cuisines
Service Options
Service Options(3)
AcBreakfastTakeaway available
🛡️
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Terms & conditions
Validity
• Valid for all days the store is open.
Points to remember
• Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
• Incidental redemption will not be refunded.
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
Refund
• Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
Magicpay
• The offer can be availed on a minimum billing amount of 0 and up to a maximum billing amount of 30,00,000.
• The maximum discount that can be availed under this offer is capped at 50,000.
• A minimum of one (1) guest/pax is required to be eligible for the offer.
• A platform fee will be applicable in addition to the billing amount, as per the standard policy.
• The offer shall remain valid on all days when the store is open and operational, with no blackout days.
• The offer does not include any additional benefits, privileges, or complimentary services unless otherwise specified.
• Inclusions are not applicable (N/A) unless explicitly mentioned at the time of communication.
• Valid for all days the store is open.
Points to remember
• Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
• Incidental redemption will not be refunded.
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
Refund
• Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
Magicpay
• The offer can be availed on a minimum billing amount of 0 and up to a maximum billing amount of 30,00,000.
• The maximum discount that can be availed under this offer is capped at 50,000.
• A minimum of one (1) guest/pax is required to be eligible for the offer.
• A platform fee will be applicable in addition to the billing amount, as per the standard policy.
• The offer shall remain valid on all days when the store is open and operational, with no blackout days.
• The offer does not include any additional benefits, privileges, or complimentary services unless otherwise specified.
• Inclusions are not applicable (N/A) unless explicitly mentioned at the time of communication.
The Big M Reviews
3.5
67 ratings
Rated 4.7 across online reviews
38 Reviews
Reviews summary
Customers find the food tasty and affordable, with burgers and milkshakes receiving frequent praise; many say they'd reorder. However, inconsistent food quality (soggy or chewy items) and repeated delivery/problems with missing items or long delays undermine the experience.
Order RatingSuraj Sutar
13 days ago
Order RatingGood taste
Rehana Ashrafi
2 weeks ago
Order RatingToo late delivery
What reviewers say
Based on 21 reviews from magicpin and online sources
The Big M in Azad Nagar is praised for its tasty burgers, milkshakes, and overall food quality, with many customers appreciating the affordable prices and good packaging. The product range and promotions also receive positive mentions. However, frequent issues with long delivery times, missing or wrong items, and occasional quality inconsistencies such as soggy or chewy food detract from the experience. While some customers express strong satisfaction and intent to reorder, others report significant dissatisfaction due to these operational problems.
Most praised
- Tasty burgers and milkshakes×7
Multiple reviewers enjoyed flavorful burgers and milkshakes from this outlet.
- Good packaging quality×6
Several customers appreciated the secure and neat packaging of their orders.
- Affordable pricing×3
Reviewers found the food reasonably priced and good value for money.
- Wide product range×3
The variety of menu items available was positively noted by some customers.
- Effective promotions×2
Promotional offers and deals were liked by a few customers.
Worth knowing
- Delivery delays×5
Several reviews mentioned long or incorrect delivery times causing frustration.
- Missing or wrong items×5
Many customers reported orders missing items or receiving incorrect products.
- Inconsistent food quality×3
Some customers experienced soggy, chewy, or tasteless food on occasion.
- Packaging issues×3
A few reviewers noted problems with packaging, including damage and leaks.
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The Big M
Open · 9:00 AM – 1:00 AM