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Please visit magicpin.in/phonepe/inappview
AI Summary
13 Dec 2025
Customers find this merchant decent overall, but recent experiences highlight a troubling issue with orders being cancelled after payment and support being unreachable.
KARTHIK N
29 Sep 2025
Dear Support Team, I had placed an order and made the payment successfully. However, after one hour, the order was cancelled from your side without any proper reason. There was no customer care support available to resolve my issue. This is very disappointing and unacceptable. I request you to process my refund immediately and take necessary action to ensure such incidents do not happen again.
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Validity
● Valid for all days the store is open.
Points to remember
● Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
● Incidental redemption will not be refunded.
● Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
● Voucher amount is inclusive of all taxes and service charges.
Refund
● Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
Magicpay
● The offer can be availed on a minimum billing amount of 0 and up to a maximum billing amount of 30,00,000.
● The maximum discount that can be availed under this offer is capped at 50,000.
● A minimum of one (1) guest/pax is required to be eligible for the offer.
● A platform fee will be applicable in addition to the billing amount, as per the standard policy.
● The offer shall remain valid on all days when the store is open and operational, with no blackout days.
● The offer does not include any additional benefits, privileges, or complimentary services unless otherwise specified.
● Inclusions are not applicable (N/A) unless explicitly mentioned at the time of communication.
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