Reliance Digital
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From the editorial desk
Ambiance · Mixed: good sales, poor service
Best for · Wide product variety and discounts, Helpful staff guidance, Competitive pricing on electronics
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Why Visit
Wide selection of electronics and home appliances with competitive pricing
Vouchers & Deals— Save upto 1% on 887 outlets of Reliance Digital
Vouchers from ₹500
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Acer IC 6404 18.5- All-in-one Desktop (6th Gen,Corei3,G6100/UX.B1JSI.561/4Gb/1TB/Free Dos)
₹ 35,000
Acer S24-880-UR12 Aspire AIO Desktop, 23.8 Full HD, Intel Core i5-8250U, 12GB DDR4, 1TB HDD, Qi Wireless Charging Base, Windows 10 Home
₹ 1,23,125
Acer Aspire C24-865-ACi5NT AIO Desktop, 23.8 Full HD, 8th Gen Intel Core i5-8250U, 12GB DDR4, 1TB HDD, 802.11ac WiFi, Wireless Keyboard and Mouse, Windows 10 Home (Silver)
₹ 72,414
Acer Aspire Z1-612 19.5- All-in-One Desktop (Pentium J3710/4GB/1TB/Windows 10 Home/Integrated Graphics), White
₹ 33,900
Acer DQ.VNDAA.008 Veriton Z4820G All in One Computer - Intel Core i7 i7-6700 3.40 GHz - 8GB DDR4 SDRAM - 1 TB HDD - 23.8 1920 x 1080 Touchs
₹ 1,17,083
![AOC 47 cm (18.5) LED Monitor [e970Swnl]](https://content.jdmagicbox.com/quickquotes/images_main/aoc_18_5_inch_led_monitor_e970swnl__10802095_0.jpg)
Address
2nd Floor, Reliance Mall, Jn, near SD College Road, Kalarcode, Vadackal, Alappuzha, Kerala 688003
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summary(1)
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• Voucher amount is inclusive of all taxes and service charges.
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Reliance Digital Reviews
4.2
What reviewers say
Reviews are sharply divided: many praise the product variety, discounts, and helpful staff like Jerry, but a larger number report severe after-sales issues including delayed installations, non-functional products, unresponsive service, and broken promises. Common complaints involve ACs and laptops failing within weeks, with staff ignoring calls and refunds. The store appears strong at point-of-sale but weak on post-purchase support.
- Helpful and informative staff×5
Staff like Jerry guide customers to suitable products with clear specs.
- Wide product variety and discounts×4
Store offers extensive selection of electronics at competitive prices.
- Good customer service at purchase×3
Friendly behavior and support during the buying process.
- Frequent product failures×4
ACs and laptops break within weeks, requiring repeated repairs.
- Poor after-sales service×6
Service team unresponsive, calls unanswered, issues unresolved for months.
- Misleading promises and delays×4
Installation and delivery timelines not honored; staff gives false assurances.
- Unhelpful phone support×2
Phone customer care rude and unable to resolve store purchase issues.
