What are the opening hours for Airtel Store?

Mo 09:00:00–21:00:00, Tu 09:00:00–21:00:00, We 09:00:00–21:00:00, Th 09:00:00–21:00:00, Fr 09:00:00–21:00:00, Sa 09:00:00–21:00:00, Su 09:00:00–21:00:00

Airtel Store, Brookefield Mall, Bangalore

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Airtel Store

3.0 (130)Brookefield Mall, Bangalore

Telecommunications service providerInternet service providerMobile network operator

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Global telecom leader, pioneering communication solutions with innovation, seamless connectivity, and unwavering customer commitment.

www.airtel.in

Booking Mode

walk_in

Why Visit

Mixed service, prepaid neglected

Featured Stories

Photos

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Products

Airtel 3372h Data Card (White)

₹ 1,990

Enquire now

Airtel Sim Based 4G Home Wifi Router

₹ 5,999

Enquire now

Airtel 4G Home WiFi Router

₹ 5,000

Enquire now

Address

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64/111 Ground Floor, Sai Kamala Trinity Complex, Shivalayam St, opp. Cosmos Mall, Kundalahalli, Brookefield, Bengaluru, Karnataka 560037

Direction

HoursOpen · 9:00 AM – 9:00 PM

Merchant AddressBrookefield Mall, Bangalore

Phone+919810012345

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Types Of Products

Telecommunications service provider Internet service provider Mobile network operator

Offerings

summary(1)

Airtel store at brookefield mall offers mobile sim services (new connections, sim replacement, esim, ownership transfer, porting), airtel banking, and broadband services.

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Terms & conditions

Voucher amount is inclusive of all taxes and service charges.

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Airtel Store Reviews

3.0

130 Online Ratings

What reviewers say

Based on 20 reviews from magicpin and online sources

Mixed service, prepaid neglect

The Airtel store at Brookefield Mall receives mixed reviews. Many customers praise the helpfulness and professionalism of staff like Rajesh, Tejaswi, and Vinutha, especially in resolving complex issues such as SIM replacements and corporate account problems. However, a significant number of reviews complain about poor service, particularly for prepaid customers, with allegations of staff being dismissive, incompetent, and pressuring customers to switch to postpaid. Issues like unfulfilled promises, lack of accountability, and even harassment are reported. The store seems to have a stark divide in customer experiences based on whether the customer is prepaid or postpaid.

Most praised

Helpful staff for complex issues×5 — Staff like Rajesh and Tejaswi efficiently resolved difficult SIM and corporate account problems.
Professional and courteous service×4 — Several customers noted quick, polite, and professional assistance from the team.
Supportive store managers×3 — Managers Rajesh and Vinutha were praised for going above and beyond to help.

Worth knowing

Prepaid customers neglected×5 — Multiple reviews state prepaid customers are ignored or refused service.
Incompetent and untrained staff×4 — Staff lack knowledge and fail to resolve basic requests like eSIM activation.
Dismissive and rude behavior×3 — Employees were described as arrogant, dismissive, and unwilling to help.
Unfulfilled promises and follow-ups×3 — Customers reported promised callbacks or home visits that never happened.