What reviewers say
Based on 20 reviews from magicpin and online sources
✨ Mixed experiences, hit-or-miss serviceThe OnePlus Service Center in Jayanagar receives mixed reviews. Many customers praise the polite staff, quick service, and good location, with specific mentions of Ms. Keerthana and Mr. Sharath. However, numerous complaints highlight issues like unnecessary part replacements, long wait times for parts, poor repairs (e.g., improper sealing), and misleading communication. Some reviews warn it may not be an official center. Overall, experiences vary widely.
🟢 Most praised
- Polite and helpful staff×5 — Multiple customers noted the staff were courteous and cooperative.
- Quick and efficient service×4 — Several reviews mentioned fast turnaround and prompt attention.
- Good location and seating×2 — The center is conveniently located with comfortable waiting area.
- Reasonable service cost×2 — A few customers found the pricing fair for the work done.
🟡 Worth knowing
- Unnecessary part replacement×4 — Staff insisted on replacing entire display instead of minor repairs.
- Parts out of stock×4 — Customers faced delays due to unavailability of required components.
- Poor repair quality×3 — Issues like improper sealing led to water damage after service.
- Misleading communication×3 — Customers received conflicting information about stock and timelines.