Croma, Koppa Begur Road, Electronic City, Bangalore

Croma

4.1 (18)Koppa Begur Road, Electronic City, Bangalore
Electronics storeAppliance storeComputer accessories storeRefrigerator store
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From the editorial desk

Croma on Neeladri Road offers a wide range of home appliances and electronics under one roof with helpful staff like Mr. Faizal, Sujitha, and Antaryami praised for their knowledge and polite service, and also matches online prices.

Ambiance · A mixed-experience electronics store with a wide product range but inconsistent service, often described as stuffy and lacking parking.

Best for · Comparing multiple brands in-store, Getting price-matched deals, Finding helpful staff for product advice

Launched in 2006, Croma, a brand of Infiniti Retail Ltd is an omni-channel electronics retailer with over 16,000 products across 550+ brands through 500+ stores across over 100+ major cities of India. Croma brings alive the promise of a ‘Brighter Every Day’ with a world-class ambience to shop both in-store and online on croma . com while also creating a seamless omnichannel shopping experience that lets you enjoy the best of both, online and offline worlds.

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Offerings

ElectronicsHome AppliancesMajor AppliancesLaptopsTVs+1

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Why Visit

Wide range of home appliances and electronics under one roof, with helpful staff like Mr. Faizal, Sujitha, and Antaryami praised for their knowledge and polite service. However, many customers report severe issues with delivery delays, poor after-sales service, unresponsive staff, and product defects, especially for Croma brand items. The store also faces criticism for lack of parking, slow Wi-Fi, and uncomfortable conditions like no AC. While some appreciate price matching with online platforms, the overall experience is marred by inconsistent service and broken promises.

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Address

Phase 1, 1st Cross, Neeladri Rd, Electronic City, Bengaluru, Karnataka 560100

See all 337 Croma in Bangalore
HoursOpen · 11:00 AM – 8:00 PM
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summary(1)

Croma on neeladri road offers a wide range of home appliances and electronics, including major appliances, with helpful staff and price matching. however, service is inconsistent with frequent complaints about delivery delays and after-sales support.
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Croma Reviews

4.1

18 ratings

Rated 4.0 across online reviews

945 Reviews

Sumit

Jan 28, 2024

Outlet Rating
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What reviewers say

Based on 30 reviews from magicpin and online sources
Mixed experiences, many complaints

Croma on Neeladri Road has a mixed reputation. While some customers praise the knowledgeable staff and wide product range, many report severe issues with delivery delays, poor after-sales service, and unresponsive staff. Problems with defective products and difficult return processes are common, leading to widespread dissatisfaction.

Most praised
  • Helpful staff×6Several customers appreciated the polite and knowledgeable staff.
  • Wide product range×4Customers liked the variety of brands and products available.
  • Good discounts×2Some shoppers enjoyed the promotions and discounts offered.
Worth knowing
  • Delivery delays×8Many customers reported late or undelivered orders after payment.
  • Poor after-sales service×7Customers faced unresponsive support for defective products.
  • Defective products×5Several buyers received items that malfunctioned immediately.
  • Rude staff×4Some customers encountered inattentive or unhelpful employees.

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Croma
Open · 11:00 AM – 8:00 PM