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Mixed reputation, many complaints
Chawla Brothers is a cell phone store in Sector 22, Chandigarh, with mixed reviews. Positive feedback highlights helpful staff, genuine prices, and a wide range of phones and accessories. However, numerous negative reviews cite unprofessional behavior, defective products, warranty scams, and poor after-sales service. Customers report being sold outdated models at high prices, receiving faulty repairs, and facing rude staff after purchase. The store offers finance and repair services, but many warn against buying or repairing there.
What customers love
Photos
Address
SCO 1035, Udyog Path, opposite Bus Stand, Sector 22C, Sector 22, Chandigarh, 160022
Types Of Products
Offerings
summary(1)
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Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
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Vouchers are non refundable.
Chawla Brothers Reviews
3.9
What reviewers say
Chawla Brothers receives overwhelmingly negative reviews, with customers frequently citing dishonesty, poor after-sales service, defective products, and unprofessional staff. A minority of positive reviews praise the staff and product availability, but the majority warn against purchasing or repairing devices here.
- Helpful staff×3 — A few customers found the staff supportive and knowledgeable.
- Wide product range×2 — Several reviews mention availability of various mobile brands and accessories.
- Good pricing — One customer reported getting a competitive price on a phone.
- Dishonest warranty claims×5 — Multiple customers say the store lies about warranty duration and refuses responsibility.
- Defective products sold×5 — Several buyers received faulty phones or accessories that failed quickly.
- Poor after-sales service×4 — Customers report the store refuses replacements or repairs even within promised periods.
- Rude and unprofessional staff×4 — Multiple reviews describe staff changing attitude after payment and being argumentative.
