What are the opening hours for Airtel Store?

Mo 10:00:00–19:00:00, Tu 10:00:00–19:00:00, We 10:00:00–19:00:00, Th 10:00:00–19:00:00, Fr 10:00:00–19:00:00, Sa 10:00:00–19:00:00, Su 00:00:00–00:00:00

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The outlet has shutdown.

Airtel Store

4.2 (192)Axiom Plaza, Dehradun

https://www.airtel.in/airtel-blackAirtel WiFi Hotspot 2.0Airtel Xsafe2. Airtel Xstream FiberDTHAirtel BlackAirtel BroadbandWifi

Wifi Available

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Global telecom leader, pioneering communication solutions with innovation, seamless connectivity, and unwavering customer commitment.

www.airtel.in/wifi-plans

Why Visit

Mixed experiences with staff

The store has mixed reviews. Many customers praise the helpful and polite staff, especially Bharti and Meena Verma, and appreciate the product quality and service. However, several negative reviews highlight issues with SIM card activation, KYC problems, poor staff behavior, and unfulfilled promises, leading to frustration and wasted visits.

What customers love

Helpful staffProduct qualityGood service

Featured Stories

Photos

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Address

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Ballupur Chowk, Satya Vihar, Ballupur, Dehradun, Uttarakhand 248001

Direction

HoursOpen · 10:00 AM – 7:00 PM

Phone+917895029990

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Types Of Products

https://www.airtel.in/airtel-black Airtel WiFi Hotspot 2.0 Airtel Xsafe 2. Airtel Xstream Fiber DTH Airtel Black Airtel Broadband Wifi Bundle Product Surveillance

Offerings

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Airtel Store Reviews

4.2

192 ratings

Rated 4.9 across online reviews

17 Reviews

Ankit Rawat

Nov 27, 2021

Outlet Rating

Good app

Saurabh Shedge

Sep 10, 2021

Outlet Rating

Good

Abhishek Yadav

Jul 24, 2021

Outlet Rating

It Was Good

View all reviews

What reviewers say

Based on 30 reviews from magicpin and online sources

Mixed bag of service

Customer experiences at this Airtel store are sharply divided. Many praise individual staff members like Bharti and Meena Verma for being helpful and resolving queries efficiently, and appreciate the product range and quality. However, a significant number of reviews describe severe issues with SIM card replacements, KYC problems, and poor staff behavior, including misleading advice, shouting, and unfulfilled promises. The store appears to have inconsistent service quality, with some customers receiving excellent support while others face repeated failures.

Most praised

Helpful staff members×8 — Several customers highlighted specific employees like Bharti and Meena Verma for their supportive and polite service.
Good product quality×4 — Multiple reviews praised the range and quality of products available at the store.
Efficient query resolution×3 — A few customers noted that their issues were resolved quickly and satisfactorily by the staff.

Worth knowing

SIM card replacement issues×5 — Several customers reported problems getting replacement SIMs, often due to KYC issues or staff incompetence.
Misleading staff advice×2 — Some customers were misled into converting prepaid to postpaid unnecessarily, causing further problems.
Unpleasant store atmosphere×2 — A couple of reviews mentioned shouting and a toxic environment that made visits uncomfortable.
Unfulfilled promises×2 — Customers complained about being given empty assurances and no follow-up after multiple visits.