Domino's Pizza
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Why Visit
Domino's Pizza in Old Goa suffers from extremely poor service, hygiene issues, and inconsistent food quality. Many customers report late deliveries, rude staff, and unhygienic conditions like flies and unclean tables. However, some positive experiences highlight friendly staff and decent food, especially during morning hours.
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Address
Ground Floor Shop No 1 Omava Business Centre A Block Village Harvalem Sanquelim 403505 Goa, Omava Business Centre Sanquelim Goa
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Terms & conditions
• Domino's Electronic Gift Card (EGC) is for ONE TIME USE ONLY, any unredeemed amount will get forfeited.
• Any pre-order discount like EDV, CRM, Combos and any after order discount like Late or any specific guarantee in place with Domino's will NOT be applicable.
• Redemption will happen on Domino's digital assets i.e. Mobile APP/ Mobile Website (PWA) & Desktop website. In restaurants redemption will NOT be available.
• Domino's EGC can be used to purchase any Domino's product on Domino's India Mobile Apps/ Mobile Website (PWA)/Desktop Website.
• Domino's EGC are available for any denomination between INR 100 and INR 3000.
• Maximum one EGC can be used per order plus Domino's EGC cannot be exchanged for cash.
• Once the E-Gift card has been purchased it is considered sold and cannot be canceled, refunded or exchanged.
• No refund will be made for any lost E-gift cards and no revalidation is allowed for expired gift cards balance.
• Balance can be checked from the website www.dominos.co.in/gift-vouchers/balance-enquiry.
• JFL at its own discretion may withdraw issuance/redemption of e gift card, without any prior notice in s regard.
• JFL's maximum liability for any reason whatsoever shall not exceed the purchase value of the e gift card.
• Remaining balance in case if the order value is more than voucher value can only be paid by cash. (No other modes of payment are acceptable).
• EGC validity is for six months from the date of issuance.
• For enquiries or complaints, email at guestcaredominos@jublfood.com.
• EGC Card is not applicable in case of advance ordering.
• Domino's EGC is a bearer's property. Jubilant Foodworks Ltd or Domino's Pizza India will not be responsible if an EGC is lost, stolen, damaged, destroyed or used without permission.
• This gift card cannot be transferred for value or re-sold or redeemed for the cash. No replacement will be provided in these circumstances.
• Please check the refund policy at http://www.woohoo.in/faq for further details.
Domino's Pizza Reviews
4.0
248 ratings
What reviewers say
The Old Goa Domino's outlet receives overwhelmingly negative feedback, with frequent complaints about extremely slow delivery (often exceeding one hour), cold and stale food, poor hygiene (flies, unclean tables, staff without gloves/hairnets), and rude or unresponsive staff. A few positive reviews highlight friendly staff, clean dine-in areas, and good pizza when fresh, but these are rare exceptions. Overall, the outlet is seen as unreliable and unprofessional, with many customers vowing never to return.
- Friendly staff×4
Several guests appreciated the polite and helpful behavior of the staff.
- Good food quality×3
Some customers found the pizza fresh, cheesy, and well-topped.
- Clean dine-in area×2
A few reviewers noted the restaurant was clean and tidy.
- Extremely slow delivery×10
Many orders took over an hour, sometimes up to two hours, to arrive.
- Cold and stale food×7
Pizzas often arrived cold, rubbery, or clearly prepared hours earlier.
- Poor hygiene×6
Flies, unclean tables, and staff not wearing gloves or hairnets were common issues.
- Rude and unresponsive staff×8
Staff were described as unprofessional, ignoring calls and speaking rudely.