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Dell Exclusive Store - Panaji is a local business based in Panaji, Goa. Customers can visit for more details.

Panaji, Goa

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Dell Exclusive Store - Panaji

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-Located near Don Bosco higher secondary so it’s
not difficult to find
-Many laptops available on display
-Salesman/distributor very helpful with explanation      and good convincing power
-salesman won’t oversell products.
-other laptop accessories available
-this shop gave me laptop bag and mouse free   along with laptop.
-laptop repairs also taken
-lots of options available while choosing laptop.
-salesman is very friendly

Very competitive pricing, wide range of models & display. Staff very trained & experienced.  Special thanx to Vatan for helping select the laptop as per my requirement.

Brilliant staff... really helpful people... They explained everything very well and gave best deals. It was a very quick, easy, comfortable buy.

Very good service. Product was delivered on time at the requested venue. Special thanks to Mr. Vatan for making the phone order seamless in terms of payment, setup and delivery.

The service was very good, even the process of buying was very flexible and easy. The behaviour of the seller boy was also very polite.

No option of zero orelse I would have rated zero!
Such a pathetic and irresponsible service, least bothered about the customers laptop. They take almost a month for service which can be done in a week!
They promise of returning the laptop in a week but take days to do same.  They keep delaying. Also they dont take the responsibility if any damage is done from their side!
Such a terrible experience. This id my first experience of having a dell laptop and the service is horrible.

Visited Panjim Dell as I neededhelp with some issues on my laptop.Mr. Vatan Gurav, Sales personnel was very co-operative helpful in resolving my issues and giving me some smart tips. Very grateful to him for his service.

Excellent...both the staff vatan n the lady sttaff Mehevish is well behaved n polite also hardworking n helpful..thanx for cooperation..

Extremely horrible service. Gave a laptop and was told the motherboard would be replaced in 3-4 days. It almost dragged to a month till I had to contact the manager, who told be that the initial fee of ₹999 itself was not collected so hadn’t even begun the replacement process. The staff does not contact you to update and is run by a very arrogant woman. Very inefficient, unprofessional and self righteous attitude. Had me call them continuously to get it done urgently which was still not possible because they said the part wasn’t available for a week after a month ! They started working on it after a month! And they lied the whole time. The dell customer care couldn’t help me either because they have no way to keep this people in check. HORRIBLE SERVICE. Better get your laptop repaired in a different state as there in no other one in Goa.

The staff was really polite and  guided me well making my purchase smooth and easy

Good service and  good quality , staff also explains every well

The local guides commenting 5 stars may have conflict of interest, reader discretion is advised. In general, customer services in high-end stores like this may be horrible. I have experienced it a number of times in many, many places!

Very  good service.Special thank goes to Mehevish for explaining every minute details.

Very good experience with sale Person Mr Vatan Gurav ,

Very good stuff experienced
Very good in handling customers

Great Experience at Dell Exclusive Store-Panaji.. Service was excellent and staff is very cooperative and friendly...I would recommend everyone to visit here for your new technological beginnings..😊🙏

Very poor service quality and support facility
Dell needs to put up a better place and technical crew
1) To start with crew is absent half the time,  then their behaviour is very unwelcoming
And the place is hard to find

2) The feed back system regarding calling or dropping messages is not at all there
The customer has to call 100 times to confirm the status because the technical crew does not get back with the status.

3) the date promised has got no meaning
The understanding of value of time of customer is absent

4) when enquired about the status and repair done on laptop
The crew (Mr Anup) has Hot no decency how to talk to the lady and very insultingly replying back that there is network issue at the service centre thats why he could not help in informing the customer on time

5) atleast the crew should be sensitised for their behaviour especially with the ladies

The location and distance feels less if the behaviour of crew is welcoming and helping but the present situation is very alarming. And needs immediate improvement with respect to the above mentioned issues

Bought a new laptop. Service is extremely good and easy. Friendly staff. Highly recommended

The staff was good
The variety and the explanation given by staff was even good

The service was very good, even the process of buying was very flexible and easy. The behaviour of the seller boy was also very polite. Loved the laptop👍🏻

Showroom floor filled with various kitchen appliances and laundry machines

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