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Freedo Rentals –Scooty & Bike on Rent In Gurgaon serves customers in Ravi Nagar, Gurgaon. Customers can visit for more details.

Ravi Nagar, Gurgaon

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Freedo Rentals –Scooty & Bike on Rent In Gurgaon

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⭐ 1/5 Worst Experience Ever! Avoid at All Costs!

First of all, I reached on time for my bike pickup, but they made me wait for more than an hour to deliver the bike. Even after repeatedly asking them to hurry up, they didn’t care at all. On top of that, there’s no option to choose your bike you just have to take whatever broken piece they hand over to you.

I made the biggest mistake of taking that bike to Delhi. It kept shutting down at every signal and wouldn’t start with the ignition. During pickup, they promised that if there was any problem, they would immediately replace or fix the bike. But when I called customer care, they gave me a technician’s number who didn’t even bother to answer after calling him 10 times. When he finally picked up, he said I’d have to wait 2 hours!

With no help from them, I had to take the bike to a garage myself and spend ₹200 to fix it. The bike’s condition was pathetic and their service even worse. No support, no responsibility, just fake promises and sweet talk at the time of pickup. Once you leave with the bike, it’s your problem.

I’ve rented bikes from many companies before, but this was by far the worst experience ever. Absolute nightmare. My advice: check the bike properly before taking it even a small issue will turn into a big headache later. And don’t book through their app the bike you book won’t be the one you get. Visit their location if you still want to risk it.

Overall, horrible service, zero accountability, and terrible bikes. Never booking from here again!

I had a great experience with Freedo Rentals in Gurgaon. The booking process was smooth, the vehicle was clean and well-maintained, and the pickup/drop was hassle-free. The staff was polite and supportive, making the entire rental experience stress-free. It’s a convenient and affordable option for anyone looking for self-drive vehicles in Gurgaon. Highly recommended.

I had a great experience with Freedo Rental in Gurugram. The bike condition was very good and pickup process was smooth. Staff was helpful and explained everything clearly. Pricing was reasonable and no hidden charges. Highly recommended for bike rentals in Gurgaon.

Great place to issue rental bikes. Kudos to the Freedo team who has implemented this idea in structured way👍👍
The only reason for the 4 star ⭐is that in some cases they will provide you bikes that is not in good condition like broken mud guard, dirty bikes, missing some functionality like kill switch etc.

Freedo team must maintain their quality.
All the best 👍

I have been using Freedo since their early days, and earlier their service was excellent. My first ride with a Bullet 350 was smooth, and I even recommended them to many people. But now the service quality has dropped badly.

Recently, I booked a Hero Xpulse through the app. After paying, I called customer support to confirm, and they said the bike was available. A few hours later, they cancelled the booking saying the bike was not available. If it was not available, then why was it shown on the app and why was payment accepted? My money was held for four days without any update.

Later, I booked a Hero Xpulse 200T for a long 1800 km trip. There was a surge charge of ₹650, which I still paid. Before starting, I asked if the bike was serviced properly, and the team said it was in perfect condition. But just after 100 km, the rear chain set bearing broke down in the middle of the highway.

When I called Freedo support, they completely refused to help, saying they only provide support within a 5–6 km range of NCR. I was just 30 km before Sonipat, which is still part of NCR, but they refused. Minor issues a person can fix, but this was a major breakdown. I had to push the bike to a mechanic, who said an important part supporting the bearing was missing and only available at a Hero showroom.

This is not a small issue. It is a serious problem of poor maintenance, wrong information, and no responsibility from the company. A rider stuck on the highway without any help is not safe. Freedo should improve its system, ensure all bikes are properly serviced, and provide real support for customers.

Freedo was once reliable, but now it feels like they only care about collecting payments and surge charges. Very disappointing experience.

Atleast provide clean bike, is it the responsibility of the customer to rent and wash your bike.
Didn’t expected to receive dirty vehicle poor service 👎👎

Had a great experience with Freedo Rentals in Gurgaon. The booking process was smooth, the vehicle was clean and well-maintained, and the pickup/drop was hassle-free. Perfect option for short trips and daily travel. Highly recommended!

Pathetic service , they asked me to cancel stating they won't give me bike as i have learning license i booked it for my brother at home delivery who have license for the same i requested freedo customer support to help me change booking name to my brother details she said she cant do it i asked her to cancel booking she said I will not get single penny for refund i said it is your company mistake they are ready to make any changes nor able to accept learning license or any other documents how come I am responsible if you cannot just simply change booking name from my name to my brother name she hung up that call on me. Please dont go for their services one of the most pathetic customer support i have ever seen.

Terrible experience with Freedo Rentals. The bike was poorly maintained and felt unsafe to ride. It clearly wasn’t serviced properly. Customer support was unhelpful and slow, and the whole pickup/return process was messy and unprofessional. Definitely not worth the money. I won’t be using Freedo again and wouldn’t recommend it to anyone.

Freedo in Gurgaon is considered a good option for renting bikes and scooters. The rental process is simple and quick with minimal paperwork. Vehicles are usually in decent condition, and daily or weekly plans are affordable.

Rented a bike from Freedo Gurgaon because the booking process was simple and quick. The bike was in decent condition and pickup was smooth. Overall, a convenient option for daily commute.

Freedo Scooty and Bike on Rent provides an outstanding rental experience with well-maintained, reliable, and clean vehicles. The staff is friendly, professional, and very helpful, guiding customers smoothly through the rental process. Scooters and bikes are in excellent condition, making them perfect for both short trips and longer rides. Pricing is transparent and fair, and the service is quick and hassle-free. Whether you need a vehicle for daily commuting or leisure travel, Freedo Scooty and Bike on Rent ensures a safe, convenient, and affordable experience. Highly recommended for anyone looking for reliable two-wheeler rentals.

Used Freedo to rent a bike for sightseeing around Dehradun. The process was simple and the vehicle was well-maintained. Would definitely use them again.

I had a pathetic experience with Freedo Rental. I visited their showroom to rent a scooty, but to my surprise, they flatly said they had no availability. This was extremely frustrating because the customer care executive assured me on call that scooties were available, and even the app itself showed availability at the same location.

If you don’t have the resources to fulfill customer requirements, then please don’t make big claims on your app or through your customer care. Such misleading information wastes people’s time and creates a very poor impression.

Freedo needs to work seriously on syncing their app, customer support, and actual availability — otherwise, customers will keep facing the same disappointing experience.

*SS: shows there is availability and it is after I stepped out from the facility

Excellent service! I needed a rental bike urgently in Gurgaon, and they arranged one on time in excellent bike condition. Their customer support service is very supportive.

One of the cheapest rike rental,  loving it, somewath quality bikes and scooty. I took it for a month don't know about per day rental.

I rented Hero Xpulse for 7 days and Belive me my experience is very Excellent with their service and bike
I didn't faced a single issue while going for a long trip of 450 km and completed 820 km of Journey.
I must recommend everyone to use their bikes for going Local or for long distance.

Keep up the good work Gurgaon team.

Good service and easy process. I found the freedo bike rental near me while searching on google,and it turned out to be great choice.

Worst vehicle i ever had driven. This is from the beginning the self is not working the battery is dead the horn is not working the kick is not working and meter also and from beginning they are saying this is all we had only . This company is just making money from you . Please dont rent bikes from here freedo . Worst experience.

I visited here , their process is slow.
They asked me to wait even after kyc completion. No one looks like doing their job in a professional manner. Plus , in app they have option for pick up anywhere gurugram , but there is no option in the app to connect with them.
I have also called their customer service team , but didn't get any response for pick up. In the end I had to visit their office again for vehicle drop.
Scooty condition was also poor.
Overall I am disappointed. Will never book from here.

Freedo Rentals –Scooty & Bike on Rent In Gurgaon

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