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Mobin Khan
Apr 30, 2024
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Airtel Store
4.2 (182)Sahara Mall, Gurgaon
Telecommunications service providerInternet marketing service
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From the editorial desk
Known for fast and helpful service with a 4.9 rating from 40 reviews, this Airtel store offers prompt SIM porting and polite staff, making it a reliable choice for electrical accessories.
Best for · Fast SIM porting, Quick bill payments, Helpful staff assistance, Good network solutions
Sahara Mall
Offerings
SIM portingMobile plansBroadbandDTHAirtel Payments BankCustomer service
Payment Methods
Cash
Accepted Payments
CashBooking Mode
walk_inWhy Visit
Fast and helpful service
Featured Stories
Photos
Products
Address
📍
Ground floor, Sahara Mall, S-45, Mehrauli-Gurgaon Rd, A Block, DLF Phase 1, Gurugram, Sarhol, Haryana 122002
HoursOpen · 11:00 AM – 8:00 PM
Merchant AddressKhandsha, Sector 36, Mohammadpur Jharsa, Gurugram, Haryana 122004
Phone+918860777733
Types Of Products
Offerings
summary(1)
Airtel store offering fast and helpful service, including sim porting and other telecom services, with good network quality.
🛡️
Your purchase is 100% secured with us
- Cancel before using your voucher
- Get full refund on cancellation
Terms & conditions
Validity
• Valid for all days the store is open.
Points to remember
• Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
• Incidental redemption will not be refunded.
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
Refund
• Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
• Valid for all days the store is open.
Points to remember
• Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
• Incidental redemption will not be refunded.
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
Refund
• Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
Airtel Store Reviews
4.2
182 ratings
Rated 3.4 across online reviews
88 Reviews
What reviewers say
Based on 30 reviews from magicpin and online sources
The Airtel store in Sahara Mall, Gurgaon, receives overwhelmingly negative feedback from customers, who cite rude staff, poor management, long wait times, and lack of a queue system. A few positive reviews mention good service and promotions, but the majority describe frustrating experiences with unhelpful employees and unresolved issues. The store appears to struggle with basic customer service and technical support.
Most praised
- Good service×5 — Several customers appreciated the service quality and safety precautions.
- Pleasant ambience×3 — A few reviews noted the store's ambience and music were enjoyable.
- Helpful staff member — One customer praised Kriti for her helpfulness despite other staff being rude.
Worth knowing
- Rude and unhelpful staff×12 — Many customers described staff as rude, lazy, and unwilling to help.
- No queue system×5 — Customers complained about the lack of a queue system, causing long waits.
- Poor problem resolution×5 — Issues were often passed around without resolution, leading to frustration.
- Long wait times×4 — Customers reported waiting for extended periods even when counters were empty.
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Airtel Store
Open · 11:00 AM – 8:00 PM