Oppo Service Center
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Authorized Repair Center
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Address
Ground Floor, Shop no.323 2, near ajit cinema Shri Ram Colony, Prem Nagar, Sector 13, Gurugram, Haryana 122007
Types Of Products
Services
Mobile Repair(13)
summary(1)
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Oppo Service Center Reviews
4.0
What reviewers say
Customer experiences at this Oppo service center are sharply divided. Many praise the polite staff, quick repairs (often within minutes to an hour), and helpful service, with several mentioning specific employees like Priya and Vikas. However, a large number of complaints highlight unprofessional behavior, long wait times, unreturned calls, and misleading repair advice—some customers were quoted high costs for unnecessary repairs that were fixed cheaply elsewhere. Issues with warranty claims and parts availability also frustrate users.
- Polite and helpful staff×6
Several customers appreciated the courteous and cooperative behavior of the staff.
- Fast repair turnaround×5
Many reviews mention quick service, with repairs completed in under an hour.
- Effective problem resolution×4
Customers reported that their issues were resolved satisfactorily during the visit.
- Free protective film provided
One customer received a free screen protector for their OPPO Find X8 Pro.
- Clean and cool environment
A reviewer noted the service center was clean and comfortable.
- Unprofessional staff behavior×5
Multiple customers described staff as rude, unhelpful, or acting like children.
- Long wait times with no updates×4
Customers complained of waiting hours without communication or progress on repairs.
- Unresponsive phone support×4
Several reviewers said calls were never answered or returned despite multiple attempts.
- Misleading repair advice and costs×3
Some customers were told expensive repairs were needed, but cheaper fixes worked elsewhere.
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