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Bharathwaj
Dec 17, 2021
Outlet Rating
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O2Spa Salon is the largest day Spa chain in India and are present at over 40 locations, across 21 cities in India. In a short span of 8 years, the brand has become synonymous with wellness and salon services of global standards.O2 Spa, the pioneer in offering SPA services in India, has introduced several innovative SPA practices that enhance the user experience and has revolutionized Spa services at airports. They have transformed Indian airport operations by introducing the SPA as a must have for any major airport. With air traffic touching new highs every month, O2 SPA offers enhanced convenience of Spa services to air passengers traveling to India and within India.O2 Spa is honored with THE BEST NATIONAL SPA CHAIN OF THE YEAR-2017, in the Indian Salon & Wellness Awards.Awarded with the certificate of excellence in the category of OUTLET OF THE YEAR-2016 by IGI Airport, Delhi
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Address
Novotel Hyd Airport, Rajiv Gandhi International Airport, Airport Approach Road, Shamshabad, Telangana 500108
HoursOpen · 8:00 AM – 10:00 PM
Phone+919032000294
Services Offered
Service Options
Service Options(1)
Male
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- Get full refund on cancellation
Terms & conditions
Validity
• Valid for all days the outlet is open. Points to remember
• The gift card is not a legal tender or replacement of credit / debit card.
• This card cannot be exchanged for cash or cheque.
• Every card has the validity period please check the same before using at o2spa outlets.
• The holder of this card is deemed to be the beneficiary.
• This Gift Card is valid across O2Spa, please check the outlet list.
• Maximum of five gift cards can be redeemed against single invoice.
• No replacement or compensation is permissible for lost or mutilated or defaced Gift Card.
• No returns and no refunds on Gift Cards, E- gift Cards and Gift Cards shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details.
• Any dispute should be referred to O2SPA SALON PVT LTD head office and the decision of the company shall be final.
• Subject to the foregoing, these terms and conditions shall be subject to the jurisdiction of courts at Secunderabad / Hyderabad, Indi
• Not applicable on return/refund /cancelled orders (if applicable).
• Any redemption issues related queries customer needs to get in touch with O2Spa Salon customer care on 9247020202.
• Please refer https://www.woohoo.in/o2spa-store-list for O2 Spa outlets.
• E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
• No returns and no refunds on E-Gift Cards, Gift Cards and Gift vouchers shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details.
• Gift card cannot be transferred for value or re-sold or redeemed for the cash.
• magicpin or their affiliates are not responsible if a Gift card is lost, stolen, destroyed or used without permission. Refund
• Vouchers are non refeundable.
• Valid for all days the outlet is open. Points to remember
• The gift card is not a legal tender or replacement of credit / debit card.
• This card cannot be exchanged for cash or cheque.
• Every card has the validity period please check the same before using at o2spa outlets.
• The holder of this card is deemed to be the beneficiary.
• This Gift Card is valid across O2Spa, please check the outlet list.
• Maximum of five gift cards can be redeemed against single invoice.
• No replacement or compensation is permissible for lost or mutilated or defaced Gift Card.
• No returns and no refunds on Gift Cards, E- gift Cards and Gift Cards shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details.
• Any dispute should be referred to O2SPA SALON PVT LTD head office and the decision of the company shall be final.
• Subject to the foregoing, these terms and conditions shall be subject to the jurisdiction of courts at Secunderabad / Hyderabad, Indi
• Not applicable on return/refund /cancelled orders (if applicable).
• Any redemption issues related queries customer needs to get in touch with O2Spa Salon customer care on 9247020202.
• Please refer https://www.woohoo.in/o2spa-store-list for O2 Spa outlets.
• E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
• No returns and no refunds on E-Gift Cards, Gift Cards and Gift vouchers shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details.
• Gift card cannot be transferred for value or re-sold or redeemed for the cash.
• magicpin or their affiliates are not responsible if a Gift card is lost, stolen, destroyed or used without permission. Refund
• Vouchers are non refeundable.
O2 Spa Reviews
4.2
12 ratings
Rated 4.3 across online reviews
70 Reviews
What reviewers say
Based on 30 reviews from magicpin and online sources
O2 Spa receives mixed reviews, with many praising skilled therapists like Balwinder, Jerrylee, and Lakshmi for effective massages, and appreciating the ambiance and professional staff. However, significant concerns include poor maintenance, broken facilities, rude reception staff, and a disputed package policy that some customers call a scam. Overall, the spa offers quality treatments but suffers from operational and customer service issues.
Most praised
- Skilled therapists×12
Multiple therapists praised for effective and relaxing massages.
- Pleasant ambiance×5
Guests enjoyed the relaxing and pleasant atmosphere of the spa.
- Professional staff×4
Staff described as professional, friendly, and helpful by several reviewers.
- Good value and packages×2
Some customers appreciated the variety of options and discounts offered.
Worth knowing
- Poor maintenance and facilities×4
Issues with broken slippers, non-working steam, and lack of towels.
- Rude reception staff×3
Receptionists described as rude, unhelpful, and lacking service knowledge.
- Package policy dispute×2
Customers complained about packages not honored as promised, calling it a scam.
- Unprofessional therapists×2
Some therapists were described as unprofessional or providing poor service.
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O2 Spa
Open · 8:00 AM – 10:00 PM