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Address
Prem Tower, New Sanganer Rd, Devi Nagar, Shyam Nagar, Jaipur, Rajasthan 302019
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Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by Samsung Mobile Service Center and magicpin is acting as facilitator only.
Vouchers are non refundable.
Samsung Mobile Service Center Reviews
3.8
What reviewers say
The Samsung Service Center in Vivek Vihar, Jaipur, receives mixed reviews. Many customers praise the staff for being polite, efficient, and providing quick service, with specific mentions of Mr. Hemant and Mr. Sahdev. However, a significant number of complaints highlight issues such as delayed repairs, poor communication, unprofessional behavior, and lack of technical expertise. Some customers report being asked for advance payment and then facing delays or unresponsive staff. Overall, the center has both satisfied and dissatisfied customers, with common themes of good service from certain staff members contrasted with systemic problems in handling repairs and customer care.
- Polite and helpful staff×8 — Staff members like Hemant and Sahdev are praised for their courteous behavior.
- Quick service×6 — Many customers appreciate the fast turnaround time for repairs.
- On-time delivery×3 — Repairs are often completed within the promised timeframe.
- Satisfactory resolution×3 — Issues are resolved to the customer's satisfaction in several cases.
- Delayed repairs×4 — Customers report phones not ready on time or long waits beyond promises.
- Poor communication×4 — Staff do not answer calls or provide updates on repair status.
- Unprofessional behavior×3 — Some staff are described as arrogant, dishonest, or unhelpful.
- Advance payment issues×2 — Customers required to pay upfront but face delays or no response.
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