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Ambiance · A busy Airtel store with mixed service; some customers report long wait times and dismissive staff, while others highlight helpful individual employees.
Best for · Quick SIM-related requests, Helpful individual staff assistance, Convenient location with parking
Offerings
Booking Mode
walk_inFeatured Stories
Photos
Products
Address
Xxii/46, Ground Floor, Aura Building, NH Bypass Pulinchuvadu, Market Rd, opposite Arya Bhangi Honda, Periyar Nagar, Aluva, Kerala 683101
Types Of Products
Services
Television Repair & Services(1)
summary(1)
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Airtel Store Reviews
3.6
What reviewers say
The Airtel store in Aluva Bazaar receives mixed reviews, with many customers reporting poor service, untrained staff, and unresolved issues, especially with SIM activations and broadband. However, some customers praise specific employees like Ms. Karthika and Prajwal Bhat for efficient and friendly service. The store is conveniently located with parking, but long wait times and dismissive behavior are common complaints.
- Helpful individual staff×3 — Several customers praised specific staff for efficient and friendly assistance.
- Quick service×2 — Some reviews noted prompt service for SIM-related requests.
- Convenient location×2 — The store is easily accessible with ample parking space.
- Untrained and rude staff×8 — Many customers reported dismissive behavior and lack of technical knowledge.
- Unresolved issues×6 — Multiple reviews mention repeated visits without problem resolution.
- Long wait times×4 — Customers experienced excessive waiting due to understaffing.
- Poor customer service×4 — Staff were unhelpful and failed to provide solutions or updates.
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