ANAND KRISHNAN M V
Jun 23, 2025
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Domino's Pizza
4.9 (1)Paravur, Kochi
PizzaItalianFast FoodDessertsLight Bites
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Domino's Pizza is a fast food restaurant chain specializing in pizza delivery. It offers a wide variety of pizzas, sides, desserts and drinks. Customers can choose from a variety of crusts, sauces, toppings and sizes. The restaurant also offers online ordering and delivery services. The menu also includes sandwiches, pasta, chicken wings, salads and more. Domino's Pizza is committed to providing quality food and excellent customer service. The restaurant strives to make every customer experience enjoyable and memorable.
Good to know
Signature Dish
Pepperoni Pizza
Amenities & Services
Parking
Why Visit
Consistently disappointing service
Domino's Pizza in North Paravur, Kochi, receives overwhelmingly negative reviews citing poor food quality, rude staff, delayed deliveries, and order inaccuracies. Many customers report missing ingredients, cold or half-baked pizzas, and unprofessional behavior from employees. A few positive reviews mention good taste and service, but they are exceptions.
What customers love
Tasty pizzasSupportive staffAdequate parking
Vouchers & Deals— Save upto 18% on 2617 outlets of Domino's Pizza
Gift Voucher worth Rs.250
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Online only ✅ |
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₹250₹205
Gift Voucher worth Rs.750
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Online only ✅ |
Redeem via App/Websiteonly
Validity: all days
₹750₹615
Vouchers from ₹250
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Address
Ground Floor, Door No. 21, Thampis Building, 5/D, Fort Rd, near Kmk Junction, Ernakulam, North Paravur, Kerala 683513
Cuisines
Offerings
summary(1)
Domino's pizza in north paravur offers a variety of pizzas, sides, and meal combos, but customer reviews frequently report poor food quality, missing ingredients, delayed deliveries, and rude staff.
dietary_options(1)
Nonveg
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Terms & conditions
Details
• Domino's Electronic Gift Card (EGC) is for ONE TIME USE ONLY, any unredeemed amount will get forfeited.
• Any pre-order discount like EDV, CRM, Combos and any after order discount like Late or any specific guarantee in place with Domino's will NOT be applicable.
• Redemption will happen on Domino's digital assets i.e. Mobile APP/ Mobile Website (PWA) & Desktop website. In restaurants redemption will NOT be available.
• Domino's EGC can be used to purchase any Domino's product on Domino's India Mobile Apps/ Mobile Website (PWA)/Desktop Website.
• Domino's EGC are available for any denomination between INR 100 and INR 3000.
• Maximum one EGC can be used per order plus Domino's EGC cannot be exchanged for cash.
• Once the E-Gift card has been purchased it is considered sold and cannot be canceled, refunded or exchanged.
• No refund will be made for any lost E-gift cards and no revalidation is allowed for expired gift cards balance.
• Balance can be checked from the website www.dominos.co.in/gift-vouchers/balance-enquiry.
• JFL at its own discretion may withdraw issuance/redemption of e gift card, without any prior notice in s regard.
• JFL's maximum liability for any reason whatsoever shall not exceed the purchase value of the e gift card.
• Remaining balance in case if the order value is more than voucher value can only be paid by cash. (No other modes of payment are acceptable).
• EGC validity is for six months from the date of issuance.
• For enquiries or complaints, email at guestcaredominos@jublfood.com.
• EGC Card is not applicable in case of advance ordering.
• Domino's EGC is a bearer's property. Jubilant Foodworks Ltd or Domino's Pizza India will not be responsible if an EGC is lost, stolen, damaged, destroyed or used without permission.
• This gift card cannot be transferred for value or re-sold or redeemed for the cash. No replacement will be provided in these circumstances.
• Please check the refund policy at http://www.woohoo.in/faq for further details.
• Domino's Electronic Gift Card (EGC) is for ONE TIME USE ONLY, any unredeemed amount will get forfeited.
• Any pre-order discount like EDV, CRM, Combos and any after order discount like Late or any specific guarantee in place with Domino's will NOT be applicable.
• Redemption will happen on Domino's digital assets i.e. Mobile APP/ Mobile Website (PWA) & Desktop website. In restaurants redemption will NOT be available.
• Domino's EGC can be used to purchase any Domino's product on Domino's India Mobile Apps/ Mobile Website (PWA)/Desktop Website.
• Domino's EGC are available for any denomination between INR 100 and INR 3000.
• Maximum one EGC can be used per order plus Domino's EGC cannot be exchanged for cash.
• Once the E-Gift card has been purchased it is considered sold and cannot be canceled, refunded or exchanged.
• No refund will be made for any lost E-gift cards and no revalidation is allowed for expired gift cards balance.
• Balance can be checked from the website www.dominos.co.in/gift-vouchers/balance-enquiry.
• JFL at its own discretion may withdraw issuance/redemption of e gift card, without any prior notice in s regard.
• JFL's maximum liability for any reason whatsoever shall not exceed the purchase value of the e gift card.
• Remaining balance in case if the order value is more than voucher value can only be paid by cash. (No other modes of payment are acceptable).
• EGC validity is for six months from the date of issuance.
• For enquiries or complaints, email at guestcaredominos@jublfood.com.
• EGC Card is not applicable in case of advance ordering.
• Domino's EGC is a bearer's property. Jubilant Foodworks Ltd or Domino's Pizza India will not be responsible if an EGC is lost, stolen, damaged, destroyed or used without permission.
• This gift card cannot be transferred for value or re-sold or redeemed for the cash. No replacement will be provided in these circumstances.
• Please check the refund policy at http://www.woohoo.in/faq for further details.
Domino's Pizza Reviews
4.9
10 ratings
Rated 3.3 across online reviews
101 Reviews
Order RatingWhat reviewers say
Based on 30 reviews from magicpin and online sources
Customer reviews for Domino's Pizza in North Paravur are overwhelmingly negative, with frequent complaints about poor food quality, rude staff, delayed deliveries, and missing or incorrect orders. While a few positive reviews mention good taste and service, the majority describe a disappointing experience that falls short of brand standards.
Most praised
- Tasty and fresh pizzas×3 — A few customers found the pizzas exceptionally tasty and fresh.
- Good parking availability×3 — Several reviews noted adequate parking space, especially for two-wheelers.
- Friendly and efficient staff×2 — Some customers appreciated the supportive and efficient service from staff.
Worth knowing
- Rude and unhelpful staff×8 — Multiple customers reported rude behavior and lack of assistance from staff.
- Delayed or late delivery×7 — Many orders arrived much later than promised, sometimes over an hour late.
- Poor pizza quality×6 — Pizzas often had no cheese, hard crust, raw sauce, or minimal toppings.
- Missing or incorrect items×5 — Orders frequently lacked items or had wrong toppings despite clear instructions.
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