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Helpful but controversial service
Softlink Technologies is a computer store in Arambagh, Kolkata, with mixed reviews. Many customers praise the staff's helpfulness, product knowledge, and reasonable pricing. However, several negative reviews accuse the store of fraud, poor service, and even replacing components with inferior ones. The positive feedback highlights cooperative behavior and guidance, while concerns include unresolved issues and dishonest practices.
What customers love
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Address
69, Santoshpur Ave, opposite Corporation Bazar, Rani Rashmoni Bagan, Santoshpur, Kolkata, West Bengal 700075
Types Of Products
Offerings
summary(1)
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Softlink Technologies Reviews
4.2
What reviewers say
Softlink Technologies receives mixed reviews, with many customers praising the staff's helpfulness, product knowledge, and reasonable prices. However, several negative reviews accuse the store of fraud, poor repairs, and even theft of components, leading to significant dissatisfaction.
- Helpful and cooperative staff×8
Customers frequently mention the staff's polite and cooperative behavior.
- Knowledgeable guidance×3
Staff like Sanjoy Roy explain hardware well, aiding purchase decisions.
- Reasonable pricing×2
Several customers found the prices attractive and reasonable.
- Wide product variety
The store offers a large stock and huge variety of products.
- Fraudulent practices×2
Customers report being charged for unnecessary items or services.
- Component theft
One customer claims their RAM was swapped with inferior parts.
- Unsolved issues
A laptop problem persisted even after purchasing a new charger.
- High inspection fee
A customer was charged 500 Rs for initial inspection without resolution.