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Unique Electronics offers a wide collection of branded watches, especially Titan, with an authorized service center. The service department is efficient and staff are helpful, but the sales team is often rude and unprofessional. Prices are considered high compared to online, and some customers report poor repair experiences.
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Address
1, Sourin Roy Rd, Auddy Bagan Basti, Behala, Kolkata, West Bengal 700034
Types Of Products
Offerings
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Unique Electronics Reviews
4.0
What reviewers say
Unique Electronics in Behala receives mixed reviews. Customers praise the watch collection, service department efficiency, and polite staff. However, many complain about rude sales staff, overpricing, poor repair work, and unprofessional behavior. The store is noted as an authorized Titan service center.
- Efficient service department×5
Several customers found the repair and battery replacement service prompt and skilled.
- Good watch collection×5
Many reviewers appreciated the variety of branded watches available at the store.
- Polite and helpful staff×3
A few customers noted that some staff members were courteous and attentive.
- Authorized Titan service center×3
The store is recognized as an official service center for Titan watches.
- Reasonable pricing×2
Some customers found the prices fair for the products offered.
- Rude sales staff×4
Multiple reviews mention sales personnel being arrogant and disrespectful to customers.
- Overpriced products×2
A couple of customers felt the watches were priced higher than online alternatives.
- Poor repair quality×2
Some customers reported that repairs damaged their watches or used non-original parts.
- Unprofessional behavior×2
Instances of staff refusing to speak on the phone or taking long lunch breaks were cited.
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