✨ Business summary
Trustworthy and customer-friendly service
Customers consistently praise the store's knowledgeable and courteous staff, who provide helpful guidance and ensure a pleasant shopping experience. The store is also commended for offering competitive prices, honest refunds, and reliable after-sales service, including warranty support and assistance with lost bills. Overall, it is regarded as a trustworthy and customer-friendly mobile phone retailer.
What customers love
8/2/1A/1, Hatibagan Rd N, Beniapukur, Kolkata, West Bengal 700014
summary(1)
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by Converge and magicpin is acting as facilitator only.
Vouchers are non refundable.
4.9
Customers consistently praise Converge for its knowledgeable staff, fair pricing, and helpful service. Many highlight the owner's involvement and the team's willingness to resolve issues, including refunds and warranty support. The store is recommended for mobile purchases and accessories, with a few noting a minor concern about one staff member's conduct.
Salespersons are well-informed about products and suggest suitable options.
Customers appreciate competitive prices and good discounts on purchases.
Staff behavior is polite and disciplined, creating a welcoming atmosphere.
The owner is approachable and guides customers through their purchases.
Refunds and warranty services are handled promptly and without hassle.
One staff member claimed to be the owner and gave poor assistance.
8 years agoI bought this Samsung Galaxy SmartPhone from Converge. Good features, good service. The staff took great care of me, got all the contacts and apps installed, and explained how to use the phone and the apps. I am not good with phones so they took extra time from their busy time to clear all my doubts. I thank the young boys of the store for such great help. Thank you.
a month agoVery good store ! Had an issue in regards with a purchase of phone ! The amount was varying instantly they accepted and gave me the refund! Most store visited so far always refused for a refund or offered exchange! They just gave my money back ! Excellent owner and the store sales person! Would recommend always! ✨
a year agoThe kind of service and guidance they provide while you visit their store is totally awesome, the sales persons are well aware with all the products available in the market and suggest customers the best product as per your needs. Whether it's a smartphone or any accessories you purchase from their shop
a year agoI was searching for the INFINIX GT20 PRO for quite some time. Couldn't find anywhere , until I finally found it at Converge, Park Circus CIT Road. They have all the smartphone models of Infinix . Very helpful people. Thanks.
2 years agoGot my One Plus serviced from the Service Centre under Warranty. Did not have to go in this Calcutta heat.They went to the service centre, got every issue sorted. Many thanks to Converge.
8 years agoBest place to buy phones in Park Circus. Just purchased a Samsung J7 Nxt on EMI from Bajaj Finance.Fast service. Very helpful staff. Good variety. Trustworthy advice.
Verbatim reviews published by customers on Google.
340m, Beniapukur
1.8km, Quest Mall
2.5km, Camac Street Area
3.2km, Esplanade
3.4km, Chandni Chowk
3.6km, Chandni Chowk
4.6km, Garcha
5.4km, Girish Park
6.8km, Lake Market Area
7.3km, Ultadanga
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