Airtel Store
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Mixed service quality
Customers report mixed experiences at this Airtel store. Some praise efficient and professional service, while others complain about rude staff, lack of knowledge, and attempts to overcharge for SIM porting or conversion. The store environment is generally considered good.
What customers love
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Address
Shop no 381, Subhash, Hazrat Mahal Marg, Sadar Bazaar, Cantonment, Lucknow, Uttar Pradesh 226002
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Offerings
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Airtel Store Reviews
3.6
What reviewers say
Customer experiences at this Airtel store are sharply divided. Several reviewers praise the staff as efficient, professional, and quick, especially for porting and issue resolution. However, multiple complaints highlight rude, arrogant, and uninformed employees, with specific allegations of overcharging for SIM conversions and poor handling of eSIM transfers. The overall reception is mixed, with strong positive and negative sentiments.
- Efficient porting service×2 — Porting was completed quickly with clear communication and no upselling.
- Supportive staff×2 — Staff were described as supportive and responsive to customer needs.
- Quick issue resolution×2 — Problems were solved rapidly and professionally by the team.
- Rude and arrogant staff×3 — Multiple customers reported staff being rude, arrogant, and unhelpful.
- Overcharging for SIM conversion — An employee allegedly charged extra fees for porting or plan conversion.
- Poor eSIM transfer handling — Staff claimed eSIM transfer would take days and offered no real solution.
- Uninformed employees×2 — Staff appeared clueless about their own services and processes.
