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Mixed experiences, helpful staff
The FirstCry Factory Outlet in Kharar offers a range of baby products, but customer experiences vary widely. Many praise the helpful and friendly staff, especially Priyanka, Ravi, and Shyam, and appreciate the good collection of clothes and accessories. However, several customers complain about old and dirty stock, lack of discounts, price differences compared to online, and unavailability of regular items like diapers. The store is noted as a factory outlet with limited latest products.
What customers love
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Unit no 1 & 2, Ground floor, SBC Group, Ropar - Chandigarh Rd, opp. Amayra City Centre urali, Kharar, Punjab 140301
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Firstcry.Com Factory Outlet Kharar Roper Road Reviews
4.5
What reviewers say
The FirstCry Factory Outlet in Kharar receives mixed reviews. Many customers praise the helpful and friendly staff, particularly Priyanka, Ravi, and Shyam, and appreciate the quality and variety of baby clothes and accessories. However, several reviewers complain about old and dirty merchandise, lack of discounts compared to online prices, and frequent unavailability of essential items like diapers. The store's factory outlet status is cited as a reason for outdated stock, leading to disappointment for some shoppers.
- Helpful and friendly staff×12 — Staff members are consistently described as cooperative and assisting customers well.
- Good product quality×5 — Several customers note the soft fabrics and good quality of clothing.
- Nice store ambiance×3 — The store's atmosphere is described as pleasant and well-maintained.
- Good collection variety×3 — Customers appreciate the wide range of baby products available.
- Old and dirty merchandise×4 — Multiple reviews mention clothes appearing old, dirty, or from past seasons.
- No discounts or price mismatch×3 — Customers complain about lack of discounts and higher prices than online.
- Frequent stock unavailability×2 — Essential items like diapers are often out of stock in needed sizes.