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Frustrating and unhygienic service
Merwans Cake Stop on Matunga Road receives overwhelmingly negative reviews, with customers citing rude staff, poor hygiene, stale food, and unhelpful service. A few positive reviews highlight the Korean buns and affordable prices, but the majority express dissatisfaction with the overall experience.
What customers love
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Address
Shop No. 9, Jeevan Prakash CHS 89 Buildcon 126 Senapati Bapat Marg, Matunga Rd, Mumbai, Maharashtra 400016
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Offerings
summary(1)
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Merwans Cake Stop Matunga Road Reviews
2.7
What reviewers say
Merwans Cake Stop Matunga Road receives overwhelmingly negative reviews, with customers frequently citing rude staff, poor hygiene, stale or spoiled food, and unhelpful service. A few positive reviews praise the Korean buns and affordable prices, but the majority express frustration with the overall experience.
- Tasty Korean buns×2 — Two reviewers loved the Korean buns, calling them amazing.
- Affordable prices — One customer noted the food is amazing for the price.
- Rude staff×7 — Multiple reviews mention staff being rude, unprofessional, and unwilling to help.
- Stale or spoiled food×4 — Several customers received stale pastries, salty cakes, or sour cream.
- Poor hygiene×2 — Two reviews describe staff handling food with bare hands and reusing dropped items.
- Unavailable items×2 — Customers found many displayed items were pre-booked or not in stock.
