Firstcry is a leading online store in India that offers a wide range of products for babies and kids. From clothing and footwear, to toys and accessories, the store has everything parents need to take care of their little ones. With a user-friendly website and easy navigation, shoppers can easily find the products they're looking for. Firstcry also offers great deals and discounts, making it a popular choice for budget-conscious parents. The store has a great reputation for providing high-quality products and excellent customer service. All in all, Firstcry is a one-stop-shop for parents who want to provide the best for their kids.
What reviewers say
Based on 30 reviews from magicpin and online sources
✨ Helpful staff, mixed satisfactionFirstCry in Dadar receives mixed reviews. Many customers praise the helpful staff, especially Rukesh, Nikhat, and Pankaj, for their product knowledge and assistance in selecting baby items like strollers and newborn essentials. The store is appreciated for its variety and quality of products. However, several complaints highlight limited in-store options compared to the online store, higher prices, poor service from some staff, and issues like early closing, lack of parking, and delayed deliveries. Overall, the experience varies widely.
🟢 Most praised
- Helpful and knowledgeable staff×12 — Staff like Rukesh, Nikhat, and Pankaj are praised for their guidance and product expertise.
- Wide variety and quality×8 — Customers appreciate the extensive range and high quality of baby products available.
- Good customer service×5 — Polite and supportive staff contribute to a positive shopping experience.
- Convenient one-stop shop×2 — The store offers all newborn essentials under one roof.
🟡 Worth knowing
- Limited in-store options×3 — Fewer brands and products compared to the online store, mainly own brands.
- Poor staff behavior×2 — Some staff are unresponsive or refuse to open product boxes for inspection.
- Higher prices than online×2 — In-store prices and discounts are less attractive than the online store.
- Early closing and parking issues×2 — Store closes before listed time and lacks parking facilities.