My Jio Store
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Why Visit
Mixed service and reliability
My Jio Store in Mahim offers a wide range of electronics including Samsung, Vivo, OPPO, Apple, and OnePlus products, along with Jio services like SIM activation and replacement. While some customers praise helpful staff like Ramiz and Kishore for efficient service, many others report rude, unhelpful staff, hidden charges, and poor customer service. Issues include staff forcing expensive plans, charging extra for SIMs, and lack of knowledge. The store has a mixed reputation with frequent complaints about staff behavior and transparency.
What customers love
Vouchers & Deals— Save upto 1% on 1696 outlets of My Jio Store
Vouchers from ₹500
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Address
Shop No 7, Shree Ji Villa, Takandas Kataria Marg, Matunga (W, Joshi Vadi, Matunga West, Mumbai, Maharashtra 400016
Types Of Products
Offerings
summary(1)
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- Cancel before using your voucher
- Get full refund on cancellation
Terms & conditions
• Valid for all days the store is open.
Points to remember
• Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
• Incidental redemption will not be refunded.
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
Refund
• Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
My Jio Store Reviews
4.4
What reviewers say
The store receives mixed reviews. Many customers praise helpful staff like Ramiz, Rameez, and Pramod for efficient SIM and phone services, and appreciate the wide product range. However, numerous complaints highlight unhelpful, rude, or dishonest staff, hidden charges, forced expensive plans, and poor customer service. Issues with SIM activation delays, lack of change, and defective products also feature prominently.
- Helpful staff×8
Several customers found staff like Ramiz and Rameez polite and efficient.
- Quick service×4
Some reviews mention speedy SIM activation and onboarding processes.
- Product range×2
Customers appreciate the wide selection of phones and electronics available.
- Unhelpful staff×7
Many customers report rude, uncooperative, or ill-informed employees.
- Hidden charges×4
Customers complain about extra fees, forced expensive plans, and scams.
- SIM activation issues×3
Delays and failures in SIM card processing are frequently mentioned.
- Poor customer service×3
Multiple reviews cite unreturned calls and lack of redressal.
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