What are the opening hours for Croma?

Mo 11:00:00–20:00:00, Tu 11:00:00–20:00:00, We 11:00:00–20:00:00, Th 11:00:00–20:00:00, Fr 11:00:00–20:00:00, Sa 11:00:00–20:00:00, Su 11:00:00–20:00:00

Croma, Pacific Mall, Tagore Garden, Malviya Nagar, New Delhi

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Croma

4.3 (925)Pacific Mall, Tagore Garden, Malviya Nagar, New Delhi

Electronics storeAppliance storeComputer accessories storeRefrigerator store

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Croma is an electronics outlet that offers a wide range of products from leading brands. It has a wide selection of products ranging from mobile phones, laptops, cameras, home appliances, gaming consoles, and more. Customers can also avail of services such as installation, repair, and maintenance. Croma also offers a variety of payment options such as cash, credit cards, debit cards, and net banking. It also provides a convenient shopping experience with its online store and mobile app. Croma is committed to providing customers with the best products and services at competitive prices.

store.croma.com/croma-pacific-mall-electronics-retail-and-repair-shop-tilak-nagar-new-delhi-263553/Home?utm_source=locator&utm_medium=googleplaces

Why Visit

Croma offers a wide range of products and good discounts, but customer service is often slow and staff can be unhelpful or rude.

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Vouchers & Deals

Gift Voucher worth Rs. 1000

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✅ Club with in-store discount

Validity: all days

₹1000

Gift Voucher worth Rs. 1500

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✅ Club with in-store discount

Vouchers from ₹1000

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Address

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1st floor, Pacific Mall, Shop No, 14 & 15, Najafgarh Rd, Tagore Garden, Tilak Nagar, New Delhi, Delhi 110018

Direction

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HoursOpen · 11:00 AM – 8:00 PM

Phone+918860064736

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Types Of Products

Electronics store Appliance store Computer accessories store Refrigerator store

Offerings

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Validity
• Valid for all days the store is open.
Points to remember
• Vouchers might not be applicable on discounted bills/products OR on any ongoing offers.
• Incidental redemption will not be refunded.
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
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• Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase.
• Multiple payment options are allowed only for select users for this gift card.

Croma Reviews

4.3

925 ratings

Rated 4.9 across online reviews

210 Reviews

RAKESH BEHERA

Nov 6, 2024

Outlet Rating

Good support service

Simran aggarwal

Aug 28, 2024

Outlet Rating

Support service good

Vijay guptaji

Jun 22, 2023

Outlet Rating

Good

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What reviewers say

Based on 30 reviews from magicpin and online sources

Polarizing service, good product range

Customer experiences at this Croma store are sharply divided. Many praise the product range and helpful staff, especially for specific brands like TVS and Vivo, and appreciate financing options from partners like IDFC. However, a significant number of reviews describe extremely poor service: long wait times, rude and unhelpful staff, slow billing processes, and inaccurate product availability information. The store's atmosphere is also criticized for staff indifference and lack of product knowledge, with some customers feeling ignored or mistreated.

Most praised

Helpful staff for specific brands×3 — Customers appreciated knowledgeable staff for TVS, Vivo, and IDFC financing.
Good product range×3 — Several reviews highlight the wide selection of products and brands.
Smooth purchase process×2 — Some customers had a positive experience from buying to checkout.

Worth knowing

Rude and unhelpful staff×6 — Multiple customers reported staff being rude, indifferent, or ignoring them.
Long wait times×5 — Customers frequently complained about excessive waiting for assistance or billing.
Slow billing process×3 — Billing took 30-40 minutes or more, frustrating customers.
Inaccurate product availability×2 — Customers were given wrong information about stock, leading to wasted trips.