Croma
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Why Visit
Mixed service, wide selection
Croma Baner offers a wide range of appliances and competitive pricing, but service quality is inconsistent. While some staff like Aash, Namdeo, and Kiran provide excellent assistance, many customers report disinterested salespeople, poor after-sales support, and unfulfilled promises. Issues with product installation, warranty claims, and rude behavior are common complaints.
What customers love
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Products
![SAMSUNG 5.1 Ch Home Theatre System [HT-E350K/XL]](https://content.jdmagicbox.com/quickquotes/images_main/samsung_5_1_ch_home_theatre_system_ht_e350k_xl__11209113_0.jpg)
![SAMSUNG 5.1 Ch Home Theatre System [HT-J5550K/XL]](https://content.jdmagicbox.com/quickquotes/images_main/samsung-ht-j5550k-xl-speaker-system-11209111-97qhd.png)
![SAMSUNG 5.1 Ch Home Theatre System [HT-J5100K/XL]](https://content.jdmagicbox.com/quickquotes/images_main/samsung-ht-j5100k-xl-speaker-system-11209109-l6hw1.png)
![SAMSUNG 5.1 Ch Home Theatre System [HT-H4500R/XL]](https://content.jdmagicbox.com/quickquotes/images_main/samsung_5_1_ch_home_theatre_system_ht_h4500r_xl__11209125_0.jpg)
Address
Ground & 1st Floor, Vishal Capital, Pune - Nashik Hwy, next to Chakan Petrol Depot, Chakan, Maharashtra 410501
Types Of Products
Services
Amenities(2)
summary(1)
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• Valid for all days the store is open.
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Croma Reviews
4.4
28 ratings
Rated 4.9 across online reviews
114 Reviews
What reviewers say
Croma Baner receives mixed reviews. Many customers praise the product range and helpful staff like Aash, Namdeo, Anil, Wasim, Sham, and Kiran, noting good deals and smooth installations. However, a significant number report poor after-sales service, unhelpful staff, delayed deliveries, and issues with warranty claims. The store is spacious with parking but lacks engagement from some salespeople.
- Helpful staff×5
Several customers appreciated staff who provided expert guidance and efficient service.
- Good product range×3
Customers liked the wide selection of appliances and electronics available.
- Great deals and discounts×2
Some found better prices and promotions compared to online or other stores.
- Convenient location and parking×2
The store's highway location and free parking were noted as convenient.
- Poor after-sales service×6
Many reported unfulfilled promises, delayed installations, and unresponsive support.
- Uninterested sales staff×5
Several customers felt ignored or received minimal assistance from salespeople.
- Warranty and replacement issues×3
Customers faced difficulties with warranty claims and product replacements.
- Delivery delays and damaged products×3
Some experienced late deliveries or received damaged items that were eventually replaced.
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