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mohini sasane
Oct 8, 2023
Outlet Rating
This major appliance store Samsung Smart Plaza Mohanji Electronics located in Krishna Nagar specializes in digital gadgets and has a vision of making electronic shopping easy for you. They bring to you an exclusive range of appliances from multiple brands and help you make an informed decision. You can browse through a wide range of durable electronics and appliances from other categories for a seamless shopping experience. They take their customers to be their pillars of strength and make sure that their family of customers place their trust and confidence in them and their service.
Amenities & Services
Warranty ServiceExchange OffersFinancing Available
Photos
Address
Yashokamal, Plot No 4 to 6, Building, Karve Rd, near Ayurved Ras Shala, Pune, Maharashtra 411004
Phone+919890663310
Types Of Products
Facilities & Features
Mobile
Wheelchair-accessible car parkWheelchair-accessible entrance
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Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by Samsung and magicpin is acting as facilitator only.
Vouchers are non refundable.
Samsung Reviews
4.2
22 ratings
Rated 4.8 across online reviews
270 Reviews
Outlet Rating
Arshad
Nov 16, 2022
Outlet Rating
Kunal Bafna
Apr 22, 2022
Outlet RatingLoved the range of products, quality of products, knowledgeable & well-trained staff, support service, and promotions & discounts at this place
What reviewers say
Based on 27 reviews from magicpin and online sources
The Samsung store on Tilak Road in Pune receives overwhelmingly positive feedback for its knowledgeable and polite staff, wide product range, and excellent customer service. Many customers highlight the staff's willingness to go above and beyond, such as staying after hours for data backup or providing free accessories. However, one review reports a negative experience with a missing screen guard and incompatible back cover for a Flip 6, leading to regret. Overall, the store is praised as a top destination for Samsung purchases in the city.
Most praised
- Polite and helpful staff×12 — Staff are consistently described as polite, cooperative, and supportive.
- Excellent customer service×9 — Customers appreciate the attentive service and willingness to assist beyond duty hours.
- Wide product range×4 — The store offers a good variety of Samsung products and accessories.
- Knowledgeable staff×3 — Staff are well-informed about products and provide detailed explanations.
- Good deals and offers×3 — Customers mention attractive promotions and discounts available at the store.
Worth knowing
- Missing accessories — A customer did not receive a screen guard and got an incompatible back cover.
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