Authorised Samsung Service Center - Matrix
Enquire nowWhy Visit
Authorized Samsung service center with genuine parts, fast turnaround, and friendly staff. Known for celebrating cultural and environmental events, adding a unique touch to the service experience.
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Address
TC 55/1549/2, 1st Floor, SNR Building, Kaimanam, Pappanamcode, Thiruvananthapuram, Kerala 695040
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Offerings
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Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by Authorised Samsung Service Center - Matrix and magicpin is acting as facilitator only.
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Authorised Samsung Service Center - Matrix Reviews
4.7
What reviewers say
Customers consistently praise the Matrix Samsung Service Centre for professional, friendly staff and efficient service, with many noting quick turnaround times for repairs like display and battery replacements. The centre's celebrations of Environment Day and Onam are appreciated as thoughtful touches. However, one review highlights poor waiting area conditions with no cooling in hot weather, which is a notable concern.
- Professional and friendly staff×12 — Staff are courteous, helpful, and explain issues clearly.
- Fast and efficient service×7 — Repairs completed quickly, often faster than expected.
- Quality repairs with genuine parts×5 — Devices returned in excellent condition using authentic components.
- Environmental and cultural initiatives×4 — Celebrations like Environment Day and Onam add a positive touch.
- Helpful front desk and engineers×4 — Specific staff like Gayathri and Ancy provide excellent support.
- Poor waiting area conditions — No fans or AC in hot weather, making wait uncomfortable.
