Launched in 2006, Croma, a brand of Infiniti Retail Ltd is an omni-channel electronics retailer with over 16,000 products across 550+ brands through 500+ stores across over 100+ major cities of India. Croma brings alive the promise of a ‘Brighter Every Day’ with a world-class ambience to shop both in-store and online on croma . com while also creating a seamless omnichannel shopping experience that lets you enjoy the best of both, online and offline worlds.
Croma is an electronics retail and repair shop in surajpole, udaipur, offering a wide range of major appliances and electronics products.
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Validity • Valid for all days the store is open. Points to remember • Vouchers might not be applicable on discounted bills/products OR on any ongoing offers. • Incidental redemption will not be refunded. • Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded. • Voucher amount is inclusive of all taxes and service charges. Refund • Refundable vouchers, If not redeemed OR expired, can be exchanged for points within 15 days of purchase. • Multiple payment options are allowed only for select users for this gift card.
Everything is great about the product and behaviours of staff only thing is they manipulate the customer so well that customer age past 60 becomes fool easily and believes them to be true. Wish I had better experience to carry next time
Based on 27 reviews from magicpin and online sources
✨ Mixed service and product experience
Croma in Udaipur receives mixed reviews. Many customers praise the spacious store, wide product range, and helpful staff like Tanay, Mohit, and Rudra Pratap Singh. However, several complaints highlight poor staff attitude, slow service, defective products, and aggressive upselling of extended warranties. The overall vibe is a mix of appreciation for product variety and frustration with service inconsistencies.
🟢 Most praised
Helpful and knowledgeable staff×10 — Multiple customers noted staff provided detailed product explanations and polite assistance.
Wide product range×5 — Several reviews appreciated the extensive selection of electronics and appliances.
Good store ambiance×3 — A few customers found the store clean, well-organized, and welcoming.
Quality products×2 — Some customers were satisfied with the quality of items purchased.
Promotions and discounts — One customer liked the promotional offers available at the store.
🟡 Worth knowing
Poor staff attitude×4 — Several customers reported disinterested or rude staff behavior.
Defective products×2 — Two customers received faulty items like a window AC and a TV.
Slow service and support×2 — Customers experienced delays in product replacement and issue resolution.
Aggressive upselling×2 — Some customers felt pressured to purchase extended warranties.
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