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Sub Type
Authorized Repair Center
Repair Services
Booking Mode
Why Visit
Mixed experiences, mostly negative
The service center has a mix of positive and negative feedback. Some customers praise helpful staff like Kinjal, Hilal, Mitesh, and Sachin Patil for efficient service, while many others report rude behavior, long wait times, understaffing, lack of air conditioning, and unprofessionalism. Common issues include delays, poor troubleshooting, and refusal to replace defective accessories under warranty.
What customers love
Photos
Address
G-5, Capital business centre, Vapi Station Road, Kanchan Nagar, Vapi East, Gita Nagar, Vapi, Gujarat 396191
Types Of Products
Offerings
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Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by Apple Authorised Service Provider - iVenus, Vapi and magicpin is acting as facilitator only.
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Apple Authorised Service Provider - iVenus, Vapi Reviews
3.9
What reviewers say
The service center receives mixed reviews, with many customers reporting rude staff, long wait times, and unresolved issues, while a few praise specific employees like Kinjal, Hilal, Mitesh, and Sachin Patil for helpful service. Common complaints include understaffing, lack of air conditioning, and refusal to perform repairs or replacements under warranty. Positive experiences are rare and often attributed to individual staff members rather than consistent service quality.
- Helpful individual staff×4 — Several customers appreciated specific staff members for their support and professionalism.
- Satisfactory repairs×2 — A few reviews mention successful screen replacements and product exchanges.
- Convenient location — One customer noted the store is conveniently located on the first floor.
- Rude and unprofessional staff×6 — Multiple reviews describe staff as rude, unhelpful, and lacking knowledge.
- Long waiting times×4 — Customers frequently complain about excessive delays due to understaffing.
- Unresolved issues×4 — Several customers report that their problems were not fixed or addressed properly.
- Warranty service refusal×3 — Some customers were denied warranty replacements for cables and chargers.