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Poor service and unprofessional staff
Customers report unprofessional staff, overcharging for SIM replacement, and poor service. One employee, Ashish Agarwal, is singled out for rude behavior and refusing help. A complaint book is reportedly unavailable.
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Address
Civil Lines, Prayagraj, Uttar Pradesh 211001
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Services
Television Repair & Services(1)
summary(1)
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Airtel Store Reviews
3.1
What reviewers say
Customers report poor service, unprofessional staff, overcharging, and lack of customer care at this Airtel store. Specific complaints include rude behavior by employees, long wait times, and incorrect SIM replacement fees. One review also notes the location is wrong.
- Rude staff behavior×3 — Multiple customers describe staff as ill-mannered and unprofessional.
- Overcharging — A customer was charged Rs 200 for a SIM replacement that normally costs Rs 50.
- Wrong location — One review states the store is not at the listed location.
- No complaint book — A customer noted the store lacks a complaint book for grievances.
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