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IFB Point & Modular Kitchen - HSR Layout provides products and services located in BDA Layout, Kasavanahalli, Bangalore. Visit the store for more information.

IFB Point & Modular Kitchen - HSR Layout

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During my visit with my family at IFB Point HSR layout, the sales manager Sumathi madam had been very helpful in explaining all the features of the IFB VX15 dishwasher. Ultimately we bought the dishwasher and the purchase process was very smooth. Thank you so much Sumathi madam for being so professional and supportive in handling customer request & queries.

Great service from the manager (Sumathi Prabhu) and well explained about the features. Made a good choice coming to the direct outlet instead of going to an all in one electronic store. Got a better price and model which is not available online

Ms sumathi prabhu is a good sales person. She is genius with extraordinary knowledge about products. Nice Showroom.

Finally I received a good washing machine new model 2025.
I am happy using it. Low noise and vibration. Good washing machine.
I would appreciate the IFB point Mam, though I do not remember her name, but she explained very well all the features and also coordinated nicely with delivery team till I got my washing machine and installation done.

Purchased Executive washing machine, Dish washer & Microwave in 2022. Had issue with washing machine & needed receipt to claim warranty. How hard can this be? I sent screenshots of my conversation during the purchase, payment details, installation date etc but Vineeth who manages the modular kitchen was useless. I have been footballed b/w different folks in the IFB point for 1 week & finally Sumathi from the same location helped within a day. Terrible experience! Your duty does not end with a sale. Post sale service is important.

🌟 A Heartfelt Thank You to Sumathi Prabhu Mam

I had placed an order for a microwave to surprise my wife on her birthday, hoping to make the day special. Unfortunately, I chose a model that was far more expensive than what she had in mind—she was expecting something simple and budget-friendly. I was worried the surprise would backfire and spoil her mood on such an important day.

That’s when Sumathi Prabhu Mam stepped in. With incredible understanding and kindness, she helped me cancel the order without any hassle. Her support wasn’t just professional—it was personal. She didn’t just save me money; she saved a moment that mattered deeply to me and my wife.

In a world where customer service often feels transactional, Sumathi Mam reminded me that empathy and human connection still exist. I’m truly grateful for her help and hope her dedication is recognized and appreciated. She turned a stressful situation into a moment of relief and gratitude.

Thank you once again, Sumathi Mam—you made a difference. 🙏

Product are fine but post purchase support: delivery and installation is not good. Promised me next day or day after of delivery but now having to chase them.

I recently purchased an IFB washing machine, and I couldn't be happier with the experience. The sales representative, Sumathi, was exceptionally knowledgeable and helpful. She guided me through the different models, explaining their features in detail, and helped me choose the one that best suited my personal needs. Sumathi's patience and expertise made the entire buying process smooth and enjoyable. The customer service at the store was top-notch, and I felt well taken care of from start to finish. I highly recommend IFB point HSR layout for anyone looking to make a purchase. Thank you for a great experience!

They have huge variety of IFB products, they will explain you all the details of the required products

Least interested in selling. We finalized the model but the payment link wasn't working. The dealer never sent it, when called the store  they literally cut my phone. If before sales, this is the attitude towards customer, can't image how the after sales service would be.

Nice collections and sales executive explains each and every product in detail. Good to have a look.

We recently bought the washing machine here and reasonable discount and the customer service was really good.

Today, I purchased an IFB washing machine, and I'm extremely satisfied with the experience. The customer service was excellent, and the sales representative, Sumathi, did an outstanding job explaining the details and guiding me through the process. I highly recommend the IFB Point in HSR Layout to anyone looking to make a purchase. Thank you, Sumathi, for helping us choose such a great product!

Purchased a washing machine from IFB HSR - had a good experience with Ms.Sumathi who explained the functionalities and handled everything smoothly till point of purchase. They have huge variety of IFB products, Also they've followed up for on time installation and made sure customer has a delightful experience.
As promised they've given me bundle of goodies which will be of great help for washing

I bought a dishwasher from IFB point HSR layout,Ms Sumathi is best sales person I ever met, I must say I bought it only because of her helpful nature, she is always there to help and clear your doubts and ofcourse I'm very happy with the dishwasher, thank you Sumathi once again

Purchased a washing machine from IFB HSR - had a good experience with Ms.Sumathi who explained the functionalities and handled everything smoothly till point of purchase. Would highly recommend her/the showroom.

However, ran into a small tussle with the technician who seemed to convey that the water filter was compulsory and later I came to know that is not the case.

We went to the Ifb showroom to purchase a dishwasher and fridge. Sumati helped us in choosing the items. She was very helpful and patient with all our queries. After purchasing the items she followed up coordinating with the delivery guys and the installation person and made sure it was a hassle free process. She also reminded us to get the dishwasher free kit which we had forgotten. I must say exceptional service and goodwill towards clients. Thank you Sumati for making it a very pleasant experience.

We were looking for a replacement for our 27 year old war horse- A front load IFB SUPREME 6.5 kg Machine. This machine served  our family
of 4.This period included the school and college going days of our two daughters. But at last  it was time to replace it and our needs have also changed.After lot of market survey we settled for IFB  again.This time a top load 6.5kg to duit our current needs.This  inspite of some negative inputs about the sparepart availability and sevice of IFB ,  from competitors. Once decided everything went like clockwork smoothness. The supply and installation was also prompt and smooth.
In this process your Sales person
Ms.Sonu was a great help. She was very courteous  knowledgeable  about the machine. She patiently explained and cleared all our doubts and apprehensions about performance and after service.( Sometimes even beyond office hours!)
Now looking forward to a repeat performance from our favourite appliance.

Last week I have purchased washing machine. Ms. Sumithi gave detailed explanation about products with more understanding way. She had more patience with good appearance and friendly nature.

While billing the machine she helped to get liquid detergent with free of cost.

Really nice place... I visited yesterday and they hosted me and took me around the showroom. Friendly staff !!

IFB Point & Modular Kitchen - HSR Layout

IFB Point & Modular Kitchen - HSR Layout Reviews

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