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What reviewers say
FirstCry receives mixed reviews. Many customers praise the wide variety of baby products and helpful staff, especially Ganesh R Kamat, who is frequently mentioned for excellent service. However, some reviews criticize poor store management, lack of price labels, issues with online delivery promises, and privacy concerns regarding exchange policies. Overall, the store is appreciated for its product range but has operational drawbacks.
- Helpful staff×9
Multiple customers highlight staff assistance, particularly Ganesh R Kamat.
- Wide product variety×8
Customers appreciate the extensive range of baby items available.
- Good shopping experience×5
Several reviews mention a pleasant and smooth shopping experience.
- Store organization×3
The store is described as well-organized and spacious.
- Poor store management×2
Lack of price labels and packing issues indicate management problems.
- Online delivery issues
One customer reports fraudulent delivery claims and poor support.
- Privacy concerns
Exchange policy requiring mobile number seen as privacy invasion.