Aug 10, 2024
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Reliance Smart offers a wide range of products under one roof with the convenience of a hypermarket, wheelchair accessibility, and a reliable customer service helpline (18008910001), making it a one-stop shop for daily needs in RBI Layout.
Ambiance · A modern supermarket with wheelchair-accessible facilities and a practical, well-organized layout.
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Amenities & Services
Vouchers from ₹1000
Near Maruti Mandhira, above Vijayanagar TTMC Govindaraja Ward, Basaveshwara HBCS Layout
summary(1)
4.2
9,883 ratings

Aug 10, 2024
Ok
May 2, 2024
Gr8
Mar 22, 2024
Ok
Reliance Smart in RBI Layout offers a wide range of groceries, household items, and daily essentials under one roof with frequent discounts. However, customers consistently report severe issues at billing counters, including long queues due to only 1-2 counters open, staff misbehavior, and incorrect pricing. Other concerns include expired products, noisy environment, and intrusive promotional announcements. While some praise the product range and polite staff, the overall reception is mixed with a negative lean.
Customers appreciate the variety of groceries, utensils, and household items available.
Shoppers find frequent offers and discounts on MRP beneficial.
Some customers mention staff are helpful and guide them well.
The store is easily accessible with a bus stop nearby and parking space.
Only 1-2 counters open during peak hours causing 15-20 minute waits.
Staff and manager are unhelpful, quarrelsome, and disrespectful to customers.
Offers not applied at checkout and customers overcharged without refund.
Expired milk and substandard vegetables are frequently sold.