My Jio Store
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Mixed service quality
The store is conveniently located in Sector 35C market with correct Google Maps location. Staff behavior is inconsistent: some customers praise their courteous and patient service, while many others report rude, unprofessional, and unhelpful staff who are often busy on their phones. Common issues include long wait times, refusal to accept UPI payments, and poor problem resolution. The store also has a small space leading to crowding and lack of social distancing.
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Address
SCO No 101, 35C, Sector 35, Chandigarh, Punjab 160022
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Voucher amount is inclusive of all taxes and service charges.
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My Jio Store Reviews
3.5
What reviewers say
Customer experiences at this Jio Store are sharply divided. Many praise the courteous and patient staff, quick service for SIM cards and devices, and good product availability. However, a larger number of reviews describe rude, unhelpful, and unprofessional behavior, long wait times, poor problem resolution, and deceptive practices like overcharging for duplicate SIMs. The store also faces criticism for being understaffed, having a cramped space, and occasional closures during working hours.
- Courteous and patient staff×5 — Several customers noted that staff were polite and answered queries without pressure.
- Efficient service for SIM and devices×4 — Multiple reviews mention quick resolution for SIM cards and device purchases.
- Good product availability×2 — A couple of customers appreciated the range of accessories and handsets available.
- Rude and unprofessional staff×12 — Many customers reported staff being rude, shouting, or ignoring them.
- Long wait times and slow service×6 — Several reviews mention waiting 30 minutes or more for assistance.
- Poor problem resolution×5 — Customers complained that staff failed to solve issues like e-SIM activation or phone defects.
- Deceptive pricing and practices×3 — A few customers were overcharged for duplicate SIMs or sold faulty products.
