OnePlus Experience Store

4.4 (3)Phoenix Market City, Chennai

Mobile

Photos

Address

LG 03, LGF, Phoenix Market City, Main Rd, near GURU NANAK COLLEGE, Indira Gandhi Nagar, Velachery, Chennai, Tamil Nadu 600042

Direction

Phone+918220517252

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Types Of Products

Mobile

Facilities & Features

Mobile

Wheelchair-accessible car parkWheelchair-accessible entrance

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Terms & conditions

Voucher amount is inclusive of all taxes and service charges.

This coupon code is issued by OnePlus Experience Store and magicpin is acting as facilitator only.

Vouchers are non refundable.

OnePlus Experience Store Reviews

4.4

3 ratings

Rated 4.7 across online reviews

206 Reviews

Prithiviraj

Jun 12, 2023

Outlet Rating

Loved the quality of products, knowledgeable & well-trained staff, support service, and range of products at this place

Arun Kumar

Apr 4, 2023

Outlet Rating

Ayush Raj

Jan 2, 2023

Outlet Rating

View all reviews

What reviewers say

Based on 21 reviews from magicpin and online sources

Friendly and efficient tech hub

The OnePlus Experience Store at Phoenix Market City, Chennai, receives overwhelmingly positive feedback for its knowledgeable and friendly staff, particularly Mr. Kumar, Vineeth, Arun, and Subhaiya, who provide patient guidance, clear explanations, and seamless purchase experiences including data migration. Customers appreciate the quick service, product quality, and even complimentary coffee. However, a few negative reviews highlight issues with inattentive staff, poor exchange rates from a third-party vendor, and lack of post-sales support, indicating inconsistency in service quality.

Most praised

Knowledgeable and helpful staff×12 — Staff members are well-versed in product features and provide clear explanations.
Smooth purchase process×6 — Transactions are quick and hassle-free, often including data migration.
Excellent customer service×5 — Staff are polite, attentive, and go the extra mile for customers.
Complimentary coffee×3 — Guests enjoy the free coffee offered during their visit.
Clean and inviting store×2 — The showroom is impeccably clean with a warm ambiance.

Worth knowing

Poor exchange rates×2 — Third-party vendor offers lower trade-in values than expected.
Inattentive staff×2 — Some customers were not greeted promptly or felt ignored.
Lack of post-sales support×2 — After purchase, staff did not assist with data backup or setup.