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Prithiviraj
Jun 12, 2023
Outlet Rating
From the editorial desk
The OnePlus Experience Store offers knowledgeable and friendly staff who provide patient guidance, clear explanations, and seamless purchase experiences including data migration, along with complimentary coffee, making it a standout choice for a hassle-free and personalized buying experience.
Ambiance · Friendly and efficient tech hub with clean and inviting interiors, offering complimentary coffee and knowledgeable staff.
Best for · Hands-on product demos with expert staff, Seamless data migration and setup, Complimentary coffee while exploring devices
Phoenix Market City
Authorized Repair Center
OnePlus Authorized
Offerings
Mobile PhonesAccessoriesRepair ServicesData MigrationTrade-inCustomer Support
Booking Mode
walk_inBrands
OnePlus
Photos
Products
Address
📍
LG 03, LGF, Phoenix Market City, Main Rd, near GURU NANAK COLLEGE, Indira Gandhi Nagar, Velachery, Chennai, Tamil Nadu 600042
Phone+918220517252
Types Of Products
Facilities & Features
OnePlus smartphonesData migration serviceComplimentary coffeeKnowledgeable staff guidanceQuick purchase process
Cell Phone Store
Wheelchair-accessible car parkWheelchair-accessible entrance
🛡️
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Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by OnePlus Experience Store and magicpin is acting as facilitator only.
Vouchers are non refundable.
OnePlus Experience Store Reviews
4.4
3 ratings
Rated 4.7 across online reviews
206 Reviews
What reviewers say
Based on 21 reviews from magicpin and online sources
The OnePlus Experience Store at Phoenix Market City, Chennai, receives overwhelmingly positive feedback for its knowledgeable and friendly staff, particularly Mr. Kumar, Vineeth, Arun, and Subhaiya, who provide patient guidance, clear explanations, and seamless purchase experiences including data migration. Customers appreciate the quick service, product quality, and even complimentary coffee. However, a few negative reviews highlight issues with inattentive staff, poor exchange rates from a third-party vendor, and lack of post-sales support, indicating inconsistency in service quality.
Most praised
- Knowledgeable and helpful staff×12 — Staff members are well-versed in product features and provide clear explanations.
- Smooth purchase process×6 — Transactions are quick and hassle-free, often including data migration.
- Excellent customer service×5 — Staff are polite, attentive, and go the extra mile for customers.
- Complimentary coffee×3 — Guests enjoy the free coffee offered during their visit.
- Clean and inviting store×2 — The showroom is impeccably clean with a warm ambiance.
Worth knowing
- Poor exchange rates×2 — Third-party vendor offers lower trade-in values than expected.
- Inattentive staff×2 — Some customers were not greeted promptly or felt ignored.
- Lack of post-sales support×2 — After purchase, staff did not assist with data backup or setup.
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OnePlus Experience Store