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Mixed service quality
The store offers quick and efficient Jio services like SIM replacement and eSIM transfer, with polite and helpful staff like Sathish and Venkatesh. However, inconsistent opening hours, rude behavior from some staff, and poor maintenance (e.g., non-functional AC) detract from the experience. Some customers also report staff being money-motivated, pushing postpaid plans.
What customers love
Vouchers from ₹500
Premise No. 1936 1940, Trichy Road, Ramanathapuram, Coimbatore, Tamil Nadu 641045
summary(1)
4.9
10 ratings

Rated 4.4 across online reviews
106 Reviews
Customer experiences at this Jio store are sharply divided. Many praise the quick and hassle-free eSIM/SIM replacement process, with specific staff members like Sathish and Venkatesh noted for their polite and helpful service. However, a significant number of reviews report rude behavior, unhelpful staff, and poor customer service, including instances of being turned away close to closing time or facing excuses for SIM-related issues. Some also mention the store's poor maintenance, such as a non-functional AC. Overall, the store offers efficient service for some but leaves others deeply dissatisfied.
Several customers found the SIM replacement or activation fast and easy.
Staff members like Sathish and Venkatesh were praised for their courteous assistance.
One customer appreciated the variety of products available at the store.
A customer noted attractive discounts on items like Bluetooth headphones.
Multiple reviews describe staff as rude, dismissive, or lacking eye contact.
Customers felt staff were unhelpful, making excuses or pushing postpaid plans.
Two customers reported the store closed earlier than Google Maps indicated.
One review mentioned the store's AC was not working, causing discomfort.