MasterCraft
4.7 (122)Sector 16, Gurgaon
Auto body shopAuto bodywork mechanicAuto restoration serviceCar repair and maintenance serviceVehicle wrapping service
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MasterCraft is located in Sector 16, Gurgaon.
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The menu covers Auto body shop, Auto bodywork mechanic, Auto restoration service, Car repair and maintenance service, Vehicle wrapping service.
4.7
122 Online Ratings
What reviewers say
Based on 30 reviews from magicpin and online sources
MasterCraft is highly praised for its paint and dent repair work, with many customers noting flawless finishes, perfect color matching, and professional service. Staff members like Pranay and Jitendra are frequently commended for their helpfulness and transparency. However, a few negative reviews cite poor workmanship, delays, and post-service issues such as rust and loss of sound insulation.
Most praised
- Flawless paint finish×12 — Customers consistently praise the perfect color match and smooth, factory-like finish.
- Professional and courteous staff×10 — Staff members like Pranay and Jitendra are noted for their helpfulness and clear communication.
- Timely delivery×6 — Many reviews highlight that the car was delivered on or before the promised time.
- Hassle-free insurance claim×2 — Smooth coordination with insurance companies for repair claims is appreciated.
- Quick turnaround×2 — Same-day paint jobs and faster repairs compared to authorized service centers are valued.
Worth knowing
- Poor workmanship and damage×2 — Some customers report parts being improperly refitted or damaged during service.
- Post-service rusting — One review mentions rust developing months after painting, indicating quality issues.
- Loss of sound insulation — A customer experienced increased road noise after reassembly, with insulation not restored.
- Unfulfilled commitments — One reviewer felt promises were broken and the team showed poor attitude.
Photos
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