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Xiaomi is an electronics company headquartered in Beijing. Xiaomi makes and invests in smartphones, laptops, TV and related consumer electronics. Xiaomi is the world's 4th largest smartphone manufacturer and has produced several products. Xiaomi produces smartphones which run on the own version of Android, MIUI. Xiaomi has numerous lines of smartphones including; Mi Series, Mi Note Series, Mi Max Series, Mi Mix Series and the Redmi Series and also offers tablets, laptops, TV and other wearable and smart home devices. Mi Home is Xiaomis Retail Experience Store channel. You can experience the latest of Xioami from Smartphone to smart devices at Mi Home.

Avani Riverside Mall, Howrah

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Mi Home - Avani Riverside Mall, Kolkata

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⭐ 1/5
Visited the Mi Store at Avani Mall, Howrah to buy a 32" TV. Only one staff member was present, very rude, didn’t explain any product features, and took payment via his personal PhonePe UPI. Promised installation today but nothing happened. Tried calling the store today, they disconnected my call and switched off the phone. Extremely unprofessional and disappointing experience.

Completely unprofessional attitude towards customer. At the counter one QR code is displayed to provide feedback ( “Rate Us”) whereas the QR does not work! Representative is fully unaware about phone issues and takes customers at his whims. The store at Avani Mall, Howrah needs to revamped in terms of customer centric behaviour and attitude.

Mi Home for Xiaomi Product ! You get Every product Demostration here and make better choices to attach with all IOT devices !

Yesterday I bought a redmi note pad pro 5g, and its flip cover. He unboxed and started to show me, after I insited him to do so.
HE DIDN'T PUT ON THE DEMONSTRATION OF ALL THE FEATURES IT CARRIES eg. SPLITTING SCREEN etc.

The cover he sold, didnt have the stylus holding part, curiously I enquired him, he said me NO, it does not have one.

But later when I came back home, I found the picture showing it must have the stylus holding part, today I have to go once again..

Moreover, He didnt updated the Tabs software and firmware, when I came back home I realized that from SETTINGS.

I BOUGHT MOBILE PHONES FROM THIS SHOP EARLIER,  I THINK NOW IT HAS DEGRADED A LITTLE BIT..

UNPROFESSIONAL HAND OVER OF THE ITEM.

I bought Xiaomi A series 43 inch smart TV, I love the Tv, staff behaviour is great & knowledgeable, Happy with the product.

Hospitality is very good. Special thanks Mr ajay for his support and well behaviour
Thank you so much

Bought a earphone from here first they don't have much stock then after that they provide me a faulty one. Within fifteen mins of buying I went there and report the problem. But they said i need to go to service centre for exchange. Customer service was very bad. Asking for bill again and again when they don't even sent it by the time. Not helpful at all.

Worst experience , I purchased a home security cctv camera on 4/8/24 at around 1400hrs ; the salesmen showed me the products and asked me to provide my phone number and email id and said that bill receipt will be delivered on email after a few hours. The bill has not come yet and neither have I received any information about money received by the company; and the product is not working; now I have no proof of purchase except for the cctv record of the mall provided it is working!! Very poor experience with the salespersons . I am even wondering if they have charged me falsely too.

Best behaviour and one of the best service Mr Ajay Sharma from mi home Avani thank you for support

Got my new phone.
The staffs are extremely polite, well mannered and disciplined.
They are cooperative and supporting.
Spend lot of time explaining me the details.
You guys make my first experience with MI nice.

Started using my phone couple of hours, review about phone later on!!!

The behaviour of all staffs won my heart.
💓
Thank You

First time visit store at avani staff has very well behaved and polite..

Nice place to buy all Mi items. A perfect place for Mi fans. One of the best Mi store I have ever seen in West Bengal. Staff members are really very helpful and knowledgeable.  All range of Mi products are available.  Location and ambience is also good. Very easy to find. Discount is also available as per term and conditions.

Well behaved staff. They give proper explanation of all the products they have.  Even give impartial review regarding phone and gadgets. Very much supportive. They have lots of variety's mobile set of redmi company. You will get all kind of range of mobiles there and you will get proper economy handset to costly ones. They even sell all kind of accessories you need for your mi phone. Thank you

The staffs are very highly aggressive, they were forcefully setting up the device I purchased for giving a rating of the Mi Home Store on Google Maps while I am quite able to do so. Also I believe they need to be much more professional in dealing.

Today, in the morning, I called up Mi Store at Avani Mall because I came to know that the 30000 mAh power bank was available only there. I called them up and requested them to kee one for me as it was out of stock in most of the biggest Mi Stores. They kept one for me seperately and when I went there in the afternoon, I was delivered the product and thoroughly informed about it. The staff was also welcoming and helpful in explaining the product. Hence , I had a very good experience.

Very good behaviour of staff and quick delivery and installation .thank u .

The showroom guys are not showing any kind of professional attitude. They were trying to sell me an insurance offer which I denied to buy. I understand that it contains a lot of comission for the salesman but they should have shown some interest( when I am buying k20 pro, redmi 8a, one headphone). For just billing the items they took more than 1&1/2 hrs. Completely digusted by staff......pathetic experience!!!!

I'm very happy to buy a phone from here. They are very careful. Unfortunately I didn't get my choice color phone. But I got another color.

All phone is available must go get excited officer

Mi Home - Avani Riverside Mall, Kolkata

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