Reliance digital in bistupur, jamshedpur, is a one-stop shop for electronics and major appliances, offering a wide range of products from top brands. customers appreciate the knowledgeable and polite staff, though many report poor after-sales service, especially regarding extended warranties and installation.
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Terms & conditions
Details • This Gift Voucher is issued by Reliance Retail Limited (Reliance). • Gift Voucher can be redeemed at Reliance Digital Stores in Indi • Gift Voucher can't be exchanged for cash. This Gift Voucher can be redeemed only once. • This Gift Voucher is not valid on purchase of Gold/Silver Coins. • This Gift Voucher cannot be redeemed in parts and needs to be redeemed for full value. • No extension of the Validity period nor refund of the value of Gift Voucher in case of failure to use the Gift Voucher on or before the validity period. • Reliance shall not be responsible for loss or misuse of Gift Voucher and no duplicate or compensation in lieu of the Gift Voucher shall be given by Reliance. • Reliance overall liability will not exceed the value of the Gift Voucher. • Bearer of the Gift Voucher shall be deemed to have read, understood and accepted these terms and conditions. • Bearer of the code of Gift Voucher is deemed to be the beneficiary of this Gift Voucher. Any redemption by the bearer of Gift Voucher shall be considered as a valid discharge of liabilities by Reliance. • Reliance shall not be liable under any circumstances towards any loss or damage or expenses or cost or any third-party liability, whether directly or indirectly arising out of or in relation to use of Gift Voucher and redemption thereunder by the bearer. • Reliance reserves its right to modify/amend the terms and conditions of the Gift Voucher at any time without prior notice and such modifications shall be binding on the user/bearer of the Gift Voucher. • Any dispute with regard to Product liability, guarantee, warranty and quality of the Products to be purchased under redemption of the Gift Voucher shall be addressed to the respective Manufacturer/ Brand Owner and Reliance shall not be held responsible/liable for the same. The guarantee and warranty of the Products shall be transferred, as received from the respective Manufacturer/Distributor. • In case of any issue faced by the Gift Voucher bearer, the Gift Voucher bearer can reach out to Customer service desk at the Stores or Customer Care at Toll free number 18008910001/18001027382 or Email at customerservice@ril.com. • For any Reliance Retail GV queries / issues related to receiving of the voucher, please reach out to customer care via gvhelpdesk.com or customer care toll free number 18001033314. • The Gift Voucher is binding for all applicable laws of Indi • All disputes are subject to the jurisdiction of courts at Mumbai only. • Vouchers cannot be transferred for value or re-sold or redeemed for cash. • Multiple payment options are allowed only for select users for this gift card.
Based on 27 reviews from magicpin and online sources
✨ Mixed experiences, good selection
Reliance Digital in Bistupur receives mixed reviews. Many customers praise the wide product range, polite staff, and good service, but a significant number report poor after-sales support, including issues with installation, warranty claims, and unresponsive service centers. Extended warranty from RESQ is frequently criticized as a scam. The store itself is appreciated for its display and helpful sales staff, but post-purchase experiences often lead to frustration.
🟢 Most praised
Polite and helpful staff×8 — Several customers noted that employees were courteous and supportive.
Wide product range×5 — Many reviews appreciated the extensive selection of electronics available.
Good overall experience×4 — Multiple customers reported a satisfactory and pleasant shopping experience.
Knowledgeable staff×3 — Staff were described as well-trained and able to explain products clearly.
🟡 Worth knowing
Poor after-sales service×6 — Customers complained about ignored installation, demo, and repair requests.
Extended warranty scam×3 — RESQ extended warranty was called a fraud with no service provided.
Unresponsive service center×2 — Contact numbers for service center were non-functional or ignored.
Delivery delays and excuses×2 — Delivery commitments were not met, with excuses given after payment.
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