Firstcry is a leading online store in India that offers a wide range of products for babies and kids. From clothing and footwear, to toys and accessories, the store has everything parents need to take care of their little ones. With a user-friendly website and easy navigation, shoppers can easily find the products they're looking for. Firstcry also offers great deals and discounts, making it a popular choice for budget-conscious parents. The store has a great reputation for providing high-quality products and excellent customer service. All in all, Firstcry is a one-stop-shop for parents who want to provide the best for their kids.
Service Options
Service Options(10)
KidsPersonal shoppingSize fit assistanceEasy returns exchangesLoyalty programGift cards
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What reviewers say
Based on 23 reviews from magicpin and online sources
✨ Helpful staff, quality concerns
Firstcry in Kolhapur receives mixed reviews. Many customers praise the staff's helpfulness and the wide variety of kids' products, with several naming specific employees. However, there are serious complaints about damaged toys, poor durability, misleading membership terms, and lack of accessibility for pregnant women. Overall, the store has strong advocates but also notable detractors.
🟢 Most praised
Helpful and cooperative staff×12 — Multiple customers highlighted the staff's attentive and polite service.
Wide product variety×7 — Shoppers appreciated the extensive range of baby and kids products.
Quality branded products×3 — Several reviews noted the availability of branded and quality items.
Smooth billing experience×2 — A couple of customers mentioned efficient and hassle-free checkout.
🟡 Worth knowing
Damaged or poor quality products×3 — Customers reported receiving damaged toys or cycles that broke quickly.
Misleading membership terms×2 — Some were unhappy with undisclosed coupon expiry and membership conditions.
Inaccessible store entrance — A pregnant customer complained about high steps and no lift.
No exchange policy — One review stated the store refused to replace a damaged product.