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Launched in 2006, Croma, a brand of Infiniti Retail Ltd is an omni-channel electronics retailer with over 16,000 products across 550+ brands through 500+ stores across over 100+ major cities of India. Croma brings alive the promise of a ‘Brighter Every Day’ with a world-class ambience to shop both in-store and online on croma . com while also creating a seamless omnichannel shopping experience that lets you enjoy the best of both, online and offline worlds.

Action Area 1, Kolkata

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Croma - Rajarhat

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6 pm: Usually as busy as it gets
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People typically spend 1.5-4 hours here

TYPES OF PRODUCTS

You absolutely cannot guess which one is AI, right?🤯 [Croma, AI, summer, funny Content, fyp, trend, electronic… April ki zaroorat nahi, hum aise jokes poore saal karte hai 😝 [April fool's day, April fool's 2026, dad jokes, jokes, lame… We are all set & ready to make this summer the most chill one! Croma Summer Sale Is Live Offer So Fine, You Can’t Get… Know someone who need an AC? We’d love to be their date! Come over to the Croma stores today! Croma Summer Sale I… You won’t believe What the hidden message is 🤯 Croma Summer Sale Is Live Offer So Fine, You Can’t Get ACs Off… Do you reaallllyyy need more hints? 😉 [IPL 2026, IPL] Mil gaya sabr ka fal?😉 Croma Summer Sale Is Live Offer So Fine, You Can’t Get ACs Off Your Mind Coolest… AC mein baithke gola khaana 😌 Croma Summer Sale Is Live Offer So Fine, You Can’t Get ACs Off Your Mind Coole… Just climbed another ladder of wins, and we simply can’t stop celebrating🤩 Thank you for your trust and for being part o… Humare summer offers sunne ke baad, ACs will be the only thing on your mind. Croma Summer Sale is live. Offer S…

Reliance Digital

Aryan Electronics

World of Technology

Step into a world where technology meets trust at Croma Rajarhat. This modern electronics showroom is designed to make shopping easy, comfortable, and enjoyable for everyone—from first-time buyers to hardcore tech lovers. The spacious layout, well-organized sections, and premium ambience create a stress-free experience where you can explore gadgets at your own pace.

Croma Rajarhat offers a wide range of products including smartphones, laptops, smart TVs, home appliances, audio accessories, and the latest smart devices. Each product is neatly displayed, allowing customers to compare features and prices effortlessly. What truly sets this store apart is the helpful and knowledgeable staff, always ready to guide you with honest suggestions based on your needs rather than just pushing a sale.

The store is especially popular for its genuine products, attractive offers, festive discounts, and reliable after-sales support. Whether you are upgrading your home appliances, buying a gift, or exploring the newest tech trends, Croma Rajarhat ensures value for money and peace of mind. Easy billing, warranty support, and financing options add extra convenience to the shopping experience.

Located in the fast-growing Rajarhat area, this Croma outlet has become a trusted destination for electronics shopping in Kolkata. It’s not just a store—it’s a complete tech experience where quality, service, and satisfaction come together.

I recently had a fantastic shopping experience at Croma - Newton Rajarhat, and I’m genuinely impressed by the level of service and professionalism I received.

From the moment I walked into the store, the environment felt welcoming, well-organized, and customer-friendly. The product displays were neat, and it was easy to explore different options without feeling overwhelmed. What truly made my visit exceptional, though, was the outstanding assistance provided by Sk Ruksana.

Sk Ruksana was incredibly courteous, knowledgeable, and patient throughout the entire process. She took the time to understand my requirements, explained the features of different products in detail, and helped me compare options so I could make an informed decision. Her approach was never pushy—just genuinely helpful and focused on ensuring I was satisfied with my purchase.

It’s rare to come across such attentive and customer-centric service these days. Thanks to her guidance, I left the store feeling confident and happy with my choice.

I highly recommend Croma - Newton Rajarhat to anyone looking for quality electronics and, more importantly, a smooth and pleasant shopping experience. A big thank you to Sk Ruksana for going above and beyond!

Excellent customer service! Mr. Sagir was very polite, helpful, and quick to resolve my issue. I truly appreciate his professionalism and dedication to customer satisfaction. Highly recommended.

Had some very bad experience with the store. I personally think after the passing away of Ratan Tata, all TATA related services have deteriorated drastically. I purchased a gas oven of Croma. After couple of days the small iron pegs attached to the stand came off. I lodged a formal complain to the service centre attached with the store. After couple of days someone from the customer care called me and said it is not covered under insurance. Even after 10 days of my service complain the complain is still open and the compay doesn't even bother to close the complain. I suggest all those customers who are reading this review to go through the warranty clause before purchasing any items of Croma. Please don't believe on their words, make them give it in writing about what is covered and what is not under warranty.

Big store. Multy product verient. Knowledgeable staff. Friendly behavior. Overall very good...

I have had a great experience with croma. After a very disappointing experience in great eastern we decided to visit croma with little to no expectations. I walked out of croma after buying LG washing machine,
all thanks to Mr Arif. He explained everything patiently to the two of us.. Excellent, excellent service from him. Croma gets 5 stars from me....

Bought my macbook air from this store. Parichita really helped me to take me through the entire shopping process, smoothly and professionally. Please if you are planning to buy macbook, she is the one to reach out to. Thanks for the hospitality and customer care.

I have had a great experience with croma. After a very disappointing experience in reliance digital, Axis Mall, we decided to visit croma with little to no expectations. I walked out of croma after buying One plus 15, all thanks to amazing customer service by Prasanjit Majumdar(hopefully I'm spelling this right). He explained everything patiently to the two of us with the same patience for a 20 k phone or a 80 k one. When I entered croma after my sad experience in reliance (Axis Mall) I was pretty set on buying form amazon. Excellent, excellent service from him. Croma gets 5 stars from me

Purchased full-house appliances worth ₹2 lakhs from Croma. Payment was taken immediately, and for delivery they kept calling repeatedly. But when the soundbar installation got delayed due to interior work, the real issue started.

It has been weeks of follow-ups and no one has bothered to schedule the installation. Every call gets the same reply: “You’ll get a call in 48 hours.” That call never comes.

Once the money is taken, customer service becomes pathetic. No accountability, no coordination, and complete disregard for the customer’s time.

Extremely disappointed. Would not recommend Croma for big purchases.

Went to purchase a phone..luickly met Mr Sagir ..He is an amazing person did not acted like typical salesman .. who is in rush to sell..infact gave a very personalised advice..I would suggest anyone who visits croma ask.for his assistance if buying any electronics

Anushikha is very helpful in teaching all phone applications. Excellent behaviour. Took patience to explain all functions . She was kind to transfer all data from my old Samsung phone. I wish her all the very best.
SUDARSAN PAUL

Sourajeet and Parichita were more than just helpful they went way beyond the usual customer service. The in-depth knowledge that Sourajeet About laptops configuration and his guidance was absolutely invaluable

I have been a long-time customer of the Croma Rajarhat branch, and I always prefer this store because of their excellent service and behavior. Today, while purchasing a mobile phone, I was assisted by Miss Anushikha, and I must say she guided me wonderfully. Her behavior and professionalism truly impressed me. Thank you, Croma Rajarhat, for such a great experience. Highly recommended a must-visit store!

I came to this store to buy a laptop, and Zaman was there to assist me. He was extremely helpful and made the whole process smooth and easy. Thanks to his support, I quickly found the exact product I was looking for. Excellent customer service!

Recently, I visited the Croma Store at New Town. Croma staff and The Bajaj representative initially seemed polite and helpful, but his behavior changed completely after the login process — he became rude and unprofessional, as if he was doing me a favor.

Before starting, he informed me that the processing fee was ₹699, but after approval, he charged around ₹1,120. Later, during the bank details update, he mentioned there would be an additional charge of ₹400–₹500, claiming it was from RBI.
And he told me we will process as per voter I’d as he doesn’t valid adhar card
And Croma staff also inform me before adding extra accessories like mouse earphone mouse pad Whitchurch I don’t want after billing they told me it’s free but when i shaw bill it’s charges  extra around 3000/-

As a Tata concern, I expect full transparency in billing and customer communication. This experience was very disappointing and unprofessional. I request you to please train the employee properly and ensure clear, transparent communication regarding charges in the future.

I’ve bitter experience. Tv purchased was not delivered but I got message that it has been delivered. The sales personnel were contacted but were unresponsive. I do’nt know what to do? I’ve contacted customer care and waiting for the response. But already I’m regretting that I visited the store. I put trust on TATA brand name but got a jolt.

*** Apropos to the review above I like to add that today the TV was delivered. It is in packed condition - not yet unpacked or installed.  Hope everything is alright.
## Moral of the episode : Accept the schedule of the Store and forget your own inconvenience.

The advisor( Mr Arif ,Mr. Debasish Das and Mr. Abhijit Roy) were extremely helpful in explaining the Features of the fully automatic washing machine.
The extended warranty advantage was also beautifully explained.
Post Diwali gift ( non stick kadhai was also given for which my better half was extremely pleased).

Extremely poor after-sales service. During the purchase, they promise attractive offers and full support to convince you to buy, but once payment is made, the service completely drops. We purchased a refrigerator that arrived with scratches, and even after repeated follow-ups, the replacement is still pending. Very disappointing experience.

Attended by Mr. Soumya for ordering AC units. All queries were well handled and answered. Good purchase experience. Awaiting delivery and installation.

Samiran+Mrinmoy da helped us a lot with the pricing and selection of the Lenovo LOQ RTX 4050 laptop. Very smooth and satisfied with the service of Croma.

Croma - Rajarhat

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