Airtel Store
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Address
Metro, 31 Chowringhee Road, near Park Street, Kolkata, West Bengal 700016
Types Of Products
Facilities & Features
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Terms & conditions
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Airtel Store Reviews
3.6
What reviewers say
The Airtel store in Chinar Park, Kolkata, receives overwhelmingly negative reviews, with customers frequently citing rude behavior, misinformation, and aggressive upselling by staff, particularly a female executive. Some positive experiences highlight efficient service from specific male employees like Tanmoy and Sourav Das, but these are rare exceptions. Common issues include SIM deactivation, misleading advice to switch from prepaid to postpaid, and poor problem resolution. Overall, the store is perceived as untrustworthy and poorly managed.
- Efficient service by specific staff×3 — A few customers praised male executives for quick SIM renewal and polite behavior.
- Rude and uncooperative staff×5 — Multiple reviews mention staff, especially a female executive, being rude and dismissive.
- Misleading sales tactics×4 — Customers report being falsely told prepaid SIMs need conversion to postpaid to work.
- Poor problem resolution×4 — Issues like SIM deactivation and WiFi faults remain unresolved despite repeated follow-ups.
- Upselling and dishonest advice×3 — Staff push unnecessary postpaid plans and provide incorrect information to customers.
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