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Best for · Electrical accessories for home and office, Quality electronic products with reliable service, Convenient shopping in Shyamnagar, Kolkata
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Mixed service experiences
Raipur Electronics in Shyamnagar, Kolkata, receives mixed reviews. Many customers praise the friendly and helpful staff, especially salespersons like Dipa, and appreciate reasonable prices and good product demonstrations. However, a significant number of reviews highlight severe after-sales service issues, including delayed or non-delivery of products, misrepresentation of models, rude behavior from specific staff members like Tanmoy Roy and Gopal Das, and failure to register products for warranty. These negative experiences have led some customers to warn others against purchasing from this store.
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Carrier Hybridjet 2 Ton 3 Star BEE Rating 2018 Inverter AC - White(24K ESTER INVERTER- 3 Star/CAI24ES3B8F0, Copper Condenser)
₹ 63,000
Carrier 1.5 Ton 3 Star BEE Rating 2018 Split AC - White(18K ESTER PRO - 3 STAR/CAS18ER3N8F0, Copper Condenser)
₹ 49,700
Carrier Hybridjet 1.5 Ton 5 Star BEE Rating 2018 Inverter AC - White(18K BREEZO INVERTER (5 STAR)/CAI18BR5C8F0, Copper Condenser)
₹ 58,450
Carrier Hybridjet 1.5 Ton 3 Star BEE Rating 2018 Inverter AC - White(18K ESTER, CAI18ES3C8F0, Copper Condenser)
₹ 53,450
Carrier Cyclojet 1 Ton 2 Star BEE Rating 2018 Split AC - White(12K ESTER CYCLOJET- 2 STAR/CAS12ES2J8F0, Copper Condenser)
₹ 39,850
Carrier Cyclojet 1.2 Ton 3 Star BEE Rating 2018 Split AC - White(14K BREEZO - 3 STAR/CAS14BR3J8F0, Copper Condenser)
₹ 43,050
Carrier Hybridjet 1.5 Ton 3 Star BEE Rating 2018 Inverter AC with Wi-fi Connect - White(18K BREEZO INVERTER- 3 Star/CAI18BR3C8W0, Copper Condenser)
₹ 54,450
Carrier 1.5 Ton 4 Star Inverter Split AC (Copper, Esko Inverter CAI18EK4C8F0, White)
₹ 54,700
Address
Police Station, Holding no. 30/5 & 30, 8, East Ghosh Para Road, Jagatdal, West Bengal 743127
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Raipur Electronics Pvt. Ltd. Reviews
4.2
What reviewers say
Customer reception is sharply divided. Many praise the friendly and helpful staff, especially salespersons like Dipa, and appreciate reasonable pricing and smooth purchases. However, a significant number report severe post-sales issues: damaged or wrong products delivered, delayed replacements, unresponsive service, and rude behavior from specific employees like Tanmoy Roy and Gopal Das. Several customers warn against buying due to warranty problems and harassment.
- Friendly and helpful staff×10 — Many customers appreciated the polite and cooperative behavior of the sales team.
- Good product demonstration×3 — Staff explained features clearly, helping customers make informed choices.
- Reasonable pricing×3 — Customers found the prices offered to be fair and competitive.
- Smooth purchase process×2 — Some buyers experienced a quick and hassle-free buying experience.
- Poor after-sales service×6 — Customers reported unresponsiveness and lack of support after purchase.
- Rude staff behavior×5 — Specific employees were described as disrespectful and unprofessional.
- Delivery issues×4 — Products arrived damaged, wrong model, or were not delivered on time.
- Warranty problems×2 — Installation by store staff voided manufacturer warranty, causing customer distress.
